Fleet Transportation Dispatcher
UPMC • Pittsburgh, PA10d
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Fleet Transportation Dispatcher - CDL
UPMC•Pittsburgh, PA
About The Position
UPMC is seeking a full-time Fleet Transportation Dispatcher to support UPMC Employee Transit in Pittsburgh. The dispatcher coordinates the daily activities of approximately 45 to 50 drivers, keeps pickup and drop-off times on schedule, and helps ensure excellent customer satisfaction. The position works daylight hours, Monday through Friday, from 10 a.m. to 6 p.m., with weekends off. The dispatcher may fill in as a driver and, when assigned, serve as the primary backup for the Supervisor and Operations Manager during their absences.
Requirements
- High school education or equivalent and two years of experience in dispatching or an administrative support role, or a bachelor's degree in a relevant or related field of study.
- Professional communication skills with various user groups.
- Valid driver's license.
- Commercial Driver License (CDL) Class B and Passenger Endorsement required within six months of hire.
- Clearance to drive according to the FMCSA Drug & Alcohol Clearing House.
- CDL Passenger Endorsement.
- Commercial Driver License (CDL).
- Act 34 clearance.
Nice To Haves
- Experience in data entry or working with a PC.
Responsibilities
- Communicate by telephone in a professional and courteous manner.
- Distribute work assignments equitably, accurately, and on time.
- Monitor shuttle routes and responsibilities accurately and on time.
- Record routine and unusual information on the Daily Dispatcher Report.
- Record daily transport requests, department user-group complaints, and employee call-offs on the appropriate logs.
- Know, follow, and enforce hospital, department, and applicable Pennsylvania state policies and procedures relevant to the Fleet Transportation Group.
- Swap vehicles and schedule them for preventative maintenance and detailing.
- Fill in as a driver as needed.
- When assigned, act as the primary backup for the Supervisor and Operations Manager during their absences.
- Maintain knowledge of safety, fire, evacuation, and disaster policies and procedures.
- Attend department meetings when scheduled.
- Maintain a neat and clean work area.
- Train new employees to follow department procedures and policies.
- Provide interim solutions for the department.
- Perform in accordance with system-wide competencies and behaviors.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Tuition reimbursement
- Opportunities to grow your career at UPMC
- UPMC states that its benefits are 20% higher in value than those of other healthcare providers in its market.
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What This Job Offers
Job Type
Full-time
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Frequently Asked Questions
Common questions about Dispatcher in Pittsburgh, PA careers and jobs.
Based on current job postings on Teal, the average Dispatcher salary in Pittsburgh, PA is approximately $51,000 per year, with a typical range of $36,000 to $79,000.
