Dispatcher

University of PittsburghPittsburgh, PA

About The Position

Monitors and responds to all radio communications; dispatches calls for service; provides assistance, direction and information via telephone and radio; enters all relevant data into the department’s records management system; provides assistance to the communication specialist as needed; performs special projects as needed which includes training other dispatchers.

Requirements

  • Ability to monitor and respond to all radio communications
  • Ability to dispatch calls for service
  • Ability to provide assistance, direction, and information via telephone and radio
  • Ability to enter all relevant data into the department’s records management system
  • Ability to provide assistance to the communication specialist as needed
  • Ability to perform special projects as needed, including training other dispatchers

Nice To Haves

  • APCO certification
  • Previous dispatch experience

Responsibilities

  • Monitor and respond to all radio communications
  • Dispatch calls for service
  • Provide assistance, direction, and information via telephone and radio
  • Enter all relevant data into the department’s records management system
  • Provide assistance to the communication specialist as needed
  • Perform special projects as needed, including training other dispatchers
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