Fleet Transportation Dispatcher - CDL

UPMC • Pittsburgh, PA

6d

About The Position

UPMC is seeking a full-time Fleet Transportation Dispatcher to support UPMC Employee Transit in Pittsburgh. The dispatcher coordinates the daily activities of approximately 45 to 50 drivers, keeps pickup and drop-off times on schedule, and helps ensure excellent customer satisfaction. The position works daylight hours, Monday through Friday, from 10 a.m. to 6 p.m., with weekends off. The dispatcher may fill in as a driver and, when assigned, serve as the primary backup for the Supervisor and Operations Manager during their absences.

Requirements

• High school education or equivalent and two years of experience in dispatching or an administrative support role, or a bachelor's degree in a relevant or related field of study.
• Professional communication skills with various user groups.
• Valid driver's license.
• Commercial Driver License (CDL) Class B and Passenger Endorsement required within six months of hire.
• Clearance to drive according to the FMCSA Drug & Alcohol Clearing House.
• CDL Passenger Endorsement.
• Commercial Driver License (CDL).
• Act 34 clearance.

Nice To Haves

• Experience in data entry or working with a PC.

Responsibilities

• Communicate by telephone in a professional and courteous manner.
• Distribute work assignments equitably, accurately, and on time.
• Monitor shuttle routes and responsibilities accurately and on time.
• Record routine and unusual information on the Daily Dispatcher Report.
• Record daily transport requests, department user-group complaints, and employee call-offs on the appropriate logs.
• Know, follow, and enforce hospital, department, and applicable Pennsylvania state policies and procedures relevant to the Fleet Transportation Group.
• Swap vehicles and schedule them for preventative maintenance and detailing.
• Fill in as a driver as needed.
• When assigned, act as the primary backup for the Supervisor and Operations Manager during their absences.
• Maintain knowledge of safety, fire, evacuation, and disaster policies and procedures.
• Attend department meetings when scheduled.
• Maintain a neat and clean work area.
• Train new employees to follow department procedures and policies.
• Provide interim solutions for the department.
• Perform in accordance with system-wide competencies and behaviors.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Tuition reimbursement
• Opportunities to grow your career at UPMC
• UPMC states that its benefits are 20% higher in value than those of other healthcare providers in its market.

What This Job Offers

• Job Type: Full-time