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Behavioral Health Case Manager I

Hawaii Health & Harm Reduction CenterHonolulu, HI
Hybrid

About The Position

A Behavioral Health Case Manager is the key resource facilitator for people who face challenges with co-occurring social determinants of health, mental health, and substance use disorder. This entry-level case management position is responsible for providing effective case management to ensure clients are able to set, monitor, and achieve goals they have identified as they chart a path to stability and autonomy.

Requirements

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, etc.).
  • Excellent interpersonal, written, and verbal communication skills.
  • Knowledge of law enforcement, criminal justice, and social justice issues.
  • Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socio-economic, and cultural backgrounds.
  • Non-judgmental attitude and ability to respect the knowledge, actions, and feelings of others.
  • Ability to write case file notes, uncomplicated reports, instructions, and procedures.
  • Demonstrated ability to work productively, both independently and as part of a team.
  • Ability to read and interpret general business correspondence, policies and procedures, referral information, financial documentation, and applicable government regulations.
  • Capability to work well and thrive professionally in an atmosphere of significant diversity, working with marginalized populations.
  • High School diploma/GED.
  • Valid Hawaii Driver’s License and clean three-year (3-year) Driver’s Abstract.
  • COVID-19 Vaccination (recommended)
  • TB Clearance
  • Hep B Clearance and/or Vaccination
  • Must pass Center for Medicare/Medicaid Services eligibility screening.

Nice To Haves

  • Bachelor’s degree in social work, or related field.
  • Peer recovery specialist certified, or equivalent.
  • Two (2) years of experience working with populations living with homelessness, substance use disorder, and criminal justice involvement.

Responsibilities

  • Engage referred clients, build trusting relationships, and provide individually tailored case management services.
  • Collaborate with care team to develop and implement an individualized health & wellness plan based on client-identified goals.
  • Update this plan periodically.
  • Reference in progress notes to reflect client change and to help the client meet their objectives.
  • Assist with program evaluation by facilitating timely completion of required documentation, assessments and client encounters.
  • Advocate for clients to gain access to a wide variety of community resources.
  • Develop and maintain client charts and case notes for assigned caseload according to program, contract, and state requirements in digital and paper filing systems.
  • Perform other duties as needed or assigned. Duties may be subject to change.
  • Contribute to a safe, creative, enthusiastic, and cooperative working environment for all.
  • Work as a team with other staff and support team members.
  • Maintain appropriate professional and ethical standards while serving as a representative of HHHRC.
  • Observe and comply with all rules and regulations – such as HHHRC Code of Conduct, Drug-Free Workplace, Confidentiality – and other administrative policies of HHHRC.
  • Abide by all policies and procedures of the HHHRC Health & Safety Program and the Quality Management Program.
  • Comply with HHHRC confidentiality policy, HIPAA requirements, cultural competencies, and rights to persons served, as well as CARF standards.
  • Demonstrate steadfast understanding of, and commitment to, the Mission, Vision, and Values of HHHRC.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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