Director of People and Culture | The Marker San Francisco

Horseshoe Bay Resort•San Francisco, CA

1d•$120,000 - $130,000•Onsite

About The Position

The Marker Union Square is seeking a Director of People & Culture. This role is the primary HR leader for the property and acts as a trusted business partner to the Managing Director and hotel leadership team. The ideal candidate is an independent, business-minded HR professional who is visible throughout the hotel, enjoys building relationships, solving problems, and creating meaningful experiences for Team Members. The Marker Union Square is a distinctive boutique hotel in the heart of San Francisco, known for its vibrant atmosphere, personalized service, and strong sense of place. It is managed by Crescent Hotels & Resorts and is part of the Preferred Hotels & Resorts collection.

Requirements

A minimum of 3 years of Human Resources Director experience within a full-service hotel environment is required.
Strong California legal compliance and San Francisco employment labor law knowledge is required.
Previous payroll experience is required.
Proven business-minded HR professional who is operationally engaged and financially savvy.
Highly organized with the ability to manage multiple priorities in a fast-paced hospitality environment.

Nice To Haves

UKG experience is highly preferred.

Responsibilities

Property-wide People & Culture leadership, including employee relations, investigations, leave administration, accommodations, workers' compensation, performance management, and compliance.
Labor and financial management responsibilities, including oversight of labor expense, staffing levels, overtime, productivity, budgeting, labor forecasting, and partnership with Finance on overall business performance.
Ownership of recruitment, onboarding, payroll processing, and keeping records up to date in UKG.
Responsibility for training and development programs across the property ensuring strong completion rates.
Team Member engagement initiatives, recognition programs, celebrations, retention strategies, and action planning based on engagement survey results.
Oversight of Team Member access controls/key card administration, lock programming/auditing, key creation for vendors and special group clients.
Administration and coordination of the entire property's internal audit process, including People & Culture and payroll audit components.