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Designer

Floor & Decor•Kennesaw, GA

About The Position

Floor & Decor Designers provide consultative design service from start to finish, building customer relationships and brand loyalty. They meet with customers, understand their project needs, explain project requirements, and develop creative design concepts reflecting customers’ personal style, lifestyle, and budget. The role supports residential and commercial customers with design advice and complete flooring and accessory solutions, while managing projects through the various phases from inquiry to installation. The position may involve limited travel by car. Work takes place in a warehouse environment with moving vehicles and moderate-to-noisy conditions. The role requires medium physical work, including occasionally exerting 20–50 pounds of force and frequently exerting 10–25 pounds. Employees often handle or feel objects with their hands and fingers, and occasionally stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl. Store and pickup hours are listed as Monday through Sunday; specific individual work shifts are not stated.

Requirements

  • At least one year of interior design experience or prior retail or sales experience.
  • Proficient in basic mathematical skills.
  • Self-motivated and able to multitask in a fast-paced environment.
  • Excellent verbal, written, and interpersonal communication skills.
  • Basic computer knowledge, including the Microsoft Office suite.
  • Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

  • A degree in Design.
  • Knowledge of hard surface flooring.

Responsibilities

  • Greet store customers helpfully and support walk-in design needs.
  • Schedule design appointments for existing and potential customers and develop clientele through networking, referrals, and store-generated leads.
  • Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for residential and commercial projects.
  • Design and sell complete, functional, and aesthetically appealing solutions.
  • Manage multiple customer projects through all phases with accuracy, timeliness, follow-up, and clear communication.
  • Use company communication tools and email consistently and proficiently.
  • Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
  • Support company initiatives and goals by modeling and coaching best practices with store employees.
  • Stay engaged with current and emerging design trends in the market.
  • Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.

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