Dental Assistant Jobs

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Business Assistant I

CPF Dental LLC•Saraland, AL
•$15 - $20

About The Position

The Business Assistant I independently runs the front office operations of a Marquee Dental Partners practice under the guidance and support of the Operations Leader. The role contributes to the practice’s financial success by prioritizing patients when they arrive and gaining their financial commitment to begin appropriate treatment. The Business Assistant I manages front-desk functions, including scheduling, phone calls, patient check-in and checkout, reports, insurance claims, and patient customer service. The role works with insurance companies to maximize patient benefits and ensure the practice is properly paid for services. It also supports an extraordinary patient experience, protects patient and financial information, follows HIPAA and OSHA procedures, and works collaboratively with the Operations Leader, doctors, hygienists, and dental assistants.

Requirements

  • High school diploma or equivalent.
  • Two or more years of business or office experience.
  • Competitive, energetic, and results-driven.
  • Self-starter and independent worker and thinker.
  • Goal achiever.
  • Customer-service focused.
  • Tech savvy and computer proficient.
  • Attention to detail.
  • Committed to continual learning and educational advancement.
  • Able to accept respectful, constructive feedback.
  • Able to perform basic and intermediate mathematical calculations, including addition, subtraction, multiplication, division, percentages, and ratios.
  • Able to complete tasks in a timely manner.

Nice To Haves

  • Associate’s degree or bachelor’s degree.

Responsibilities

  • Help gain a financial commitment from patients.
  • Run front-desk functions, including scheduling, answering phones, checking in and checking out patients, running reports, filing insurance claims, and providing patient-related customer service.
  • Work with insurance companies to maximize patient benefits and ensure the practice is properly paid for services rendered.
  • Use tools, skills, and talents to help patients make decisions suited to their needs and support their health and well-being.
  • Make a positive first impression with patients by phone or in person.
  • Champion Marquee Dental Partners’ mission, vision, and values.
  • Ensure patients have an extraordinary experience in a Marquee office.
  • Hold self and staff accountable for completing projects, job duties, and company deliverables.
  • Complete continuing education as required and follow HIPAA and OSHA safety procedures as necessary.
  • Provide outstanding patient-focused customer service and partner with staff to resolve patient complaints, concerns, and questions in a timely and successful manner.
  • Build and nurture positive working relationships with the Operations Leader, doctors, hygienists, and dental assistants.
  • Protect patient health information and personal and financial information, including credit card and Social Security numbers, by following HIPAA and company standards.
  • Properly process insurance claims to maximize patient benefits.
  • Perform other assigned duties and responsibilities.

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