Ortho Dental Assistant

Riccobene Associates Family Dentistry•Selma, NC

1d•Onsite

About The Position

We are looking for an experienced, chairside Ortho Dental Assistant who takes pride in their work and supports a positive experience for patients and teammates. This hands-on, in-person role combines clinical support with patient education, financial conversations, and appointment scheduling. The offices operate on full schedules, and the clinical team is expected to help keep care and scheduling on track throughout the day. The role requires reliable, predictable, on-time attendance for the full scheduled shift; a positive, professional, team-first attitude; and active engagement during patient care. The assistant is expected to discuss costs clearly and confidently, take ownership of scheduling and follow-up, and maintain high standards for hygiene, grooming, and clean scrubs. Physical requirements are essential to chairside assisting and must be met with or without reasonable accommodation. The hiring process includes a phone screen and an in-office working interview. The employer contacts prior employers for references, including questions about attendance, dependability, and teamwork. Applicants should be ready to provide at least two supervisor references. Offers are contingent on satisfactory reference and background checks. New team members complete a 90-day introductory period.

Requirements

At least 1 year of chairside dental assisting experience; the posting lists 1–3+ years.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification and state-required credentials for North Carolina.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, predictable, on-time attendance for the full scheduled shift.
Positive and professional attitude, ability to take feedback well, and respectful treatment of patients and coworkers.
Team-first approach and open communication.
Comfort discussing costs clearly and confidently, without pressure or avoidance.
Professional hygiene, grooming, and clean scrubs each shift.
Ability to meet the listed physical requirements, including prolonged sitting or standing, repeated bending and reaching, fine motor work, lifting up to 25 pounds, and close-range vision and hearing.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the orthodontist chairside during orthodontic procedures, providing efficient clinical support and a positive patient experience.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient’s next visit while they are still in the chair.
Confirm upcoming appointments by phone and text to help maintain the schedule and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate patient handoffs with the front desk.
Support teammates wherever needed during the day.
Maintain reliable, on-time attendance for the full scheduled shift.
Stay engaged and focused on patients during care, and remain off the phone.
Communicate openly, respond constructively to feedback, and treat patients and coworkers respectfully.
Maintain professional presentation, personal hygiene, grooming, and clean scrubs each shift.
Follow safety protocols when working around blood, saliva, radiation, disinfectants, and dental materials, and wear required protective equipment.