Dental Assistant Jobs

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Assistant Dental Office Manager

Aspen Dental•Jacksonville, FL
•$19 - $21

About The Position

The Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, performs daily front-office tasks and duties to help create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes an eight-week training program. The position supports patient service, practice operations, appointment scheduling, insurance and payment processes, and the daily priorities of the non-clinical team.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Analytical thinking and an emphasis on leveraging data.
  • Organized and detail-oriented.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
  • Collaborate with other members of the dental team to provide exceptional patient care.
  • Consult with patients about treatment options provided by the clinical team, and verify insurance payment and collection while ensuring high-quality care.
  • Under the Manager’s direction, supervise and reinforce daily tasks and priorities of the non-clinical team.
  • Review day-to-day data to evaluate its impact on the practice.
  • Oversee scheduling and confirmation of patient appointments.
  • Verify insurance payments and collections, balance nightly deposits, and process credit cards.
  • Complete additional tasks assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Free continuous learning through TAG U.
  • Flexible scheduling.
  • Report Card Bonus of up to $300 per month.
  • Quarterly bonus.

Career Resources

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