Assistant Dental Office Manager

Aspen Dental•Yulee, FL

4d•$20 - $22

About The Position

At Aspen Dental, the Assistant Dental Office Manager—called an Operations Lead—is responsible for daily front-office tasks and duties that help create positive patient impressions and build trust and loyalty. The role reports to the Manager and includes an eight-week training program. The Operations Lead supports patient care, oversees scheduling and payment-related processes, reinforces priorities for the non-clinical team under the Manager’s direction, and reviews practice data. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Compensation is $20–$22 per hour, with potential report card bonuses of up to $300 per month and a quarterly bonus. Benefits and other terms may vary by independently owned and operated location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organization and attention to detail.

Nice To Haves

College degree preferred.

Responsibilities

Provide patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections.
Under the Manager’s direction, supervise and reinforce daily tasks and priorities for the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.