Business Assistant 38612

DecisionOne Dental Partners•Schaumburg, IL

About The Position

Acierno Dental is seeking a friendly, organized, and detail-oriented Business Assistant to join its front office team. The role is essential to creating a smooth patient experience from arrival onward. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping operations running efficiently. The Business Assistant greets and checks in patients, manages appointments, handles phone calls and patient inquiries, assists with insurance verification and billing, maintains patient records, coordinates with clinical staff, and supports front desk operations. Benefits depend on employment status and hours worked.

Requirements

Previous front office, customer service, or dental office experience is preferred.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Comfortable working with scheduling and office software systems.
Detail-oriented with a patient-first mindset.
Positive attitude and ability to work well in a team environment.

Nice To Haves

Previous experience in a dental or medical office setting.

Responsibilities

Greet and check in patients with a warm and professional attitude.
Manage appointment scheduling and maintain an efficient daily schedule.
Answer phone calls, respond to patient inquiries, and provide excellent customer service.
Verify insurance coverage and assist with billing and payment processing.
Maintain accurate patient records and update information as needed.
Coordinate with clinical staff to ensure smooth patient flow.
Support overall office organization and front desk operations.