Business Assistant

P1 Dental Partners • Chicago, IL

2d • $20 - $25

About The Position

Cornerstone Dental of Lincoln Square is seeking a dedicated, patient-focused Business Assistant to support its dental practice. The role helps create a warm and welcoming patient experience while supporting efficient daily operations. The schedule is Monday 9 AM–5 PM, Tuesday 7 AM–3 PM, Wednesday 9 AM–2 PM, Thursday 8 AM–5 PM, and Friday 9 AM–2 PM. Pay is $20–$25 per hour based on experience.

The Business Assistant handles front-office and patient-facing administrative work, including appointment coordination, insurance verification, treatment estimates, claims, payments, billing questions, and accurate patient records. The position works with dentists, hygienists, and dental assistants. The practice highlights modern technology, operational resources, team support, and employee benefits through the P1 Dental network, while maintaining a personalized practice atmosphere.

Requirements

• Strong communication, organization, and customer service skills.
• Dental or medical administrative experience is preferred, with 1–2 years noted.
• Knowledge of dental procedures and treatment plan presentation.
• Experience educating patients about treatment and financial options.

Nice To Haves

• Dental insurance knowledge.
• Familiarity with CDT codes.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate patient appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and help patients understand their financial responsibilities.
• Submit insurance claims and follow up on outstanding claims as needed.
• Collect payments and assist with billing questions and financial arrangements.
• Maintain accurate patient records while protecting confidential information.
• Coordinate with dentists, hygienists, and dental assistants to support efficient daily operations.
• Assist with administrative tasks, appointment reminders, and maintaining an organized front office.

Benefits

• Access to organizational resources and employee benefits through the P1 Dental network.
• Modern technology and operational support to help workflows and practice operations run smoothly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed