Business Assistant

Newcastle Dental Group • Newcastle, OK

12d

About The Position

The Dental Office Business Assistant is the welcoming face and voice of the clinic, providing exceptional customer service and administrative support. The role includes greeting patients, managing phone and email communications, coordinating appointment scheduling and confirmations, and accurately handling insurance claims and payments. The Business Assistant also supports Dentists by maintaining a comfortable and safe environment for patients. Professionalism, respect, and genuine care help create a positive experience for patients and the dental team.

The schedule is Monday through Thursday, 8:30 AM–4:30 PM, and Friday, 8:30 AM–3:00 PM, with no late evenings or weekends.

Requirements

• High school diploma or equivalent (required).

Nice To Haves

• 1 to 2 years of dental front office experience (preferred).
• Experience with dental software such as Dentrix, Eaglesoft, Fuse, Open Dental, or similar platforms is a plus.

Responsibilities

• Greet patients warmly and provide exceptional customer service.
• Manage phone and email communications.
• Coordinate appointment scheduling and confirmations.
• Handle insurance claims and payments accurately.
• Support Dentists by maintaining a comfortable and safe environment for patients.

Benefits

• Generous paid time off and paid holidays.
• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) retirement plan with employer support.
• Positive, team-oriented environment where skills are appreciated and well-being matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED