Boat Business Assistant

Bass Pro Shops • Monroe, LA

5d

About The Position

The Boat Business Assistant provides clerical support for customer purchases of boats, motors, trailers, and ATVs in the Boat Department or at a Boat Dealership. The role supports customer service and sales operations by coordinating purchase paperwork, assisting with finance and insurance programs and customer closings, processing payments and deposits, maintaining sales records, and completing title and registration documentation. The assistant also handles phones, office supplies, manufacturer documentation, warranty registrations, and general clerical tasks. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations on work procedures, policies, and practices.

Requirements

• High school education or equivalent experience.
• Must be at least 21 years old.
• Ability to calculate figures, make change for customers, and calculate percentages.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Clerical and data-entry skills; marine or automotive industry experience is preferred.
• Good organizational abilities.
• Detail-oriented.

Nice To Haves

• Clerical or data-entry experience within the marine or automotive industry.

Responsibilities

• Support a world-class customer service commitment and help ensure a pleasant, productive shopping experience.
• Assist the Business/Sales Manager, or the Boat Manager in their absence, with selling finance and insurance programs to increase dealer revenues.
• Conduct or assist with customer closings and funding activities.
• Coordinate sale paperwork, including creating and finalizing quotes in IDS, printing closing documents, entering customer deposits, and maintaining sales, finance, and commission logs.
• Account for department funds and ensure their safekeeping.
• Complete end-of-day closing activities, including till reconciliation, batch detail reports, Daily Cash Reports, and bank deposit slips.
• Enter all sale-related activities into IDS and post deals accurately within 24 hours of delivery.
• Process and safeguard MSOs, maintain an accessible filing system, and complete affidavits to request duplicate MSOs when needed.
• Answer multi-line phones promptly and professionally; direct calls to the appropriate associate or department and take accurate messages when needed.
• Maintain adequate office-supply inventory, including state and local title and registration paperwork, and order supplies in a timely manner.
• Complete and file required title work and related documentation.
• Prepare check requests as needed.
• Maintain manufacturer documentation and register warranties for products sold within manufacturer deadlines.
• Perform other clerical tasks as required, including sending faxes and preparing and maintaining files.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED