Boat Business Assistant

Bass Pro Shops•Altoona, IA

About The Position

The Boat Business Assistant provides clerical support for customer purchases of boats, motors, trailers, and ATVs in the Boat Department or at a Boat Dealership. The role supports customer service and assists management with finance and insurance sales, customer closings, funding, sales paperwork, cash handling, deal entry, title work, manufacturer documentation, and general administrative duties. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations on work procedures, policies, and practices.

Requirements

High school education or equivalent experience.
Must be at least 21 years old.
Ability to calculate figures, make change, and calculate percentages.
Ability to communicate in a friendly and professional manner with customers and associates.
Clerical and data-entry skills, preferably in the marine or auto industry.
Good organizational abilities.
Detail oriented.

Responsibilities

Support a strong commitment to customer service and help ensure a pleasant and productive shopping experience.
Assist the Business/Sales Manager or, when unavailable, the Boat Manager in selling finance and insurance programs.
Conduct or assist with customer closings and funding activities.
Coordinate sales paperwork, including creating and finalizing quotes in IDS, printing closing documents, entering customer deposits, and maintaining sales, finance, and commission logs.
Account for department funds and ensure their safekeeping.
Perform end-of-day closing activities, including till reconciliation, batch detail reports, daily cash reports, and bank deposit slip preparation.
Enter sale-related activity into IDS and post deals accurately within 24 hours of delivery.
Process and organize MSOs, record receipt in IDS, safeguard and file documents, and prepare affidavits for duplicate MSOs when needed.
Answer multi-line phones promptly and professionally, direct calls, and take accurate messages when associates are unavailable.
Maintain office supplies, including title and registration paperwork, and order supplies in a timely manner.
Complete and file title work and associated documentation; prepare check requests as needed.
Maintain manufacturer documentation and register warranties within manufacturers' required timeframes.
Perform other clerical tasks, including sending faxes and preparing and maintaining files.
Complete other duties as assigned.