Boat Business Assistant

Bass Pro Shops • Monroe, LA

7d

About The Position

The Boat Business Assistant provides clerical support for customer purchases of boats, motors, trailers, or ATVs in the Boat Department or at a Boat Dealership. The role supports customer service and sales activities, coordinates transaction paperwork and funding, handles department funds and end-of-day closing procedures, and maintains sales records and required documentation. It also supports dealership operations through phone coverage, office-supply inventory, title work, manufacturer documentation, warranty registration, and other clerical tasks. The position operates under general supervision and uses established procedures, with occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

Requirements

• High school education or equivalent experience.
• Must be at least 21 years old.
• Ability to calculate figures, make change for customers, and calculate percentages.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Clerical and data-entry skills, preferably in the marine or automotive industry.
• Good organizational abilities.
• Attention to detail.

Nice To Haves

• Clerical or data-entry experience in the marine or automotive industry.

Responsibilities

• Support a strong commitment to world-class customer service and provide customers with a pleasant, productive shopping experience.
• Assist the Business/Sales Manager or, when absent, the Boat Manager in selling finance and insurance programs to increase dealer revenues.
• Conduct or assist with customer closings and funding activities.
• Coordinate sale paperwork, including creating and finalizing quotes in IDS, printing closing documents, entering customer deposits in IDS, and maintaining Sales, Finance, and/or Commission logs.
• Account for department funds and ensure their safekeeping.
• Perform end-of-day closing activities, including till reconciliation, batch detail reports, Daily Cash Reports, and bank deposit slip preparation.
• Enter sale-related activities into IDS and accurately post deals within 24 hours of delivery.
• Process MSOs by recording receipt in IDS, safeguarding and filing documents for retrieval, and completing affidavits to request duplicate MSOs as needed.
• Answer multi-line phones promptly and professionally, direct calls, and take accurate messages when an associate is unavailable.
• Maintain an adequate inventory of office supplies, including state and local title and registration paperwork, and order supplies as needed.
• Complete and file required title work and associated documentation; prepare check requests as needed.
• Maintain manufacturer documentation and register warranties for products sold within manufacturers’ specified timeframes.
• Perform other clerical tasks as required, including sending faxes and preparing and maintaining files.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED