Assistant Dental Office Manager
Aspen Dental•Clearwater, FL
•$17 - $22
About The Position
The Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, performs daily front-office tasks and supports the Manager in running the practice. The role focuses on creating positive patient experiences, building trust and loyalty, and supporting high-quality patient care. The employee reports to the Manager and participates in an eight-week training program.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Analytical thinking and an emphasis on leveraging data.
- Organized and detail-oriented.
Nice To Haves
- College degree preferred.
Responsibilities
- Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Collaborate with other dental team members to provide exceptional patient care.
- Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections.
- Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
- Review day-to-day data to evaluate its impact on the practice.
- Oversee scheduling and confirmation of patient appointments.
- Verify insurance payments and collections, balance nightly deposits, and process credit card payments.
- Perform additional tasks assigned by the Manager.
Benefits
- Paid time off
- Health, dental, and vision benefits
- 401(k) savings plan with match
- Career development and growth opportunities
- Free continuous learning through TAG U
- Flexible scheduling
- Eight-week training program
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
