Dental Assistant

Sonrava Health•Bakersfield, CA

4d•$20 - $25

About The Position

As a Dental Assistant at Sonrava, patient care is the top priority. The role supports patients and doctors during procedures, contributes to an excellent chair-side experience and patient retention, and provides customer service and precise clinical support in a state-of-the-art practice environment. The position calls for flexibility, analytical skills, collaboration, follow-up, and an amiable chair-side manner. The Dental Assistant assists with dental procedures, takes and processes radiographs, maintains patient records, prepares and sterilizes equipment and operatories, helps keep appointments on schedule, educates patients, and collaborates with clinical and operations staff. The role may also include appointment scheduling support, lab-case tracking, supply monitoring and ordering when assigned, and promoting practice services and retail products. The employee must maintain patient confidentiality, follow safety and infection-control requirements, and complete required training. Overtime may be required with Operations Leader approval, and travel may be needed for training and job functions.

Requirements

High school diploma or equivalent.
Current radiography certification.
Dental Assistant certification as required by the state, or ability to become certified.
Maintain annual OSHA, HIPAA, and Infection Control training.
Excellent positive attitude and customer service skills.
Professionalism and integrity, including appropriate image and verbal and written communication skills.
Exceptional interpersonal and relationship-building skills, including conflict-resolution skills.
Strong organization, planning, and analytical skills.
Ability to multitask and remain calm in a rapidly changing environment.
Computer proficiency and ability to learn new programs as required.
Ability to travel as needed for training and job functions.
Ability to meet safety requirements and use personal protective equipment to minimize risks from radiographs and blood-borne pathogens.

Nice To Haves

Current certification in Cardiopulmonary Resuscitation (CPR).
Current certification to monitor Nitrous Oxide/Oxygen Analgesia.
Experience in a professional environment with direct patient contact.

Responsibilities

Provide exceptional customer service and maintain an excellent chair-side manner, making the patient the top priority.
Be present, engaged, and ready to work at all assigned shift times.
Follow directions from the doctor and/or hygienists, assist with dental procedures, and anticipate their needs.
Take, develop, and mount accurate, high-quality radiographs.
Review patient charts before the doctor arrives; log patient data and health history during exams and treatment; and transcribe the doctor’s notes.
Clean, sterilize, and prepare equipment and the operatory according to organizational procedures and guidelines before appointments.
Perform procedures efficiently and accurately to help maintain the schedule and patient flow.
Educate patients and address their questions and concerns.
Work as part of a team to deliver an extraordinary experience for every patient.
Partner with doctors, hygienists, Operations Leaders, and support staff to maintain excellent patient service and organizational integrity.
Assist front-office staff with scheduling follow-up visits and tracking incoming and outgoing lab cases to ensure quality and timely products.
Monitor dental supplies and order using the approved formulary when assigned by the Operations Leader.
Promote and market Sonrava-supported practice services and retail products.
Complete assigned checklists and participate in daily huddles.
Maintain patient confidentiality through HIPAA compliance.
Follow organizational safety policies and procedures, OSHA requirements, and federal blood-borne pathogen regulations.
Complete all Learning Management System requirements.
Maintain annual OSHA, HIPAA, and Infection Control training.