Data Technician Jobs

About The Position

Requirements

• High school diploma or equivalency certificate.
• At least 2 years of experience working with server, storage, compute, and network hardware.
• At least 2 years of experience troubleshooting and repairing servers and networking infrastructure.
• At least 2 years of experience in inventory management and ordering, receiving, and shipping server and network equipment.
• Subject to pre-employment drug testing and random drug and alcohol testing.
• Subject to pre-employment and annual post-employment background checks.
• Physical dexterity to perform job functions in tight quarters.
• Ability to lift up to 35 pounds unassisted.
• Comfort working at heights up to 50 feet with appropriate safety gear.
• Comfort working in an environment requiring exposure to noise.
• Availability to work evenings and weekends as needed by site operations; flexibility is required.

Nice To Haves

• Strong Linux skills, including navigating directories and the file system, manipulating files in the shell, configuring user permissions, installing packages and managing software, identifying and applying filesystem types, using commands for process management, and basic troubleshooting and debugging.
• Bash or other scripting experience.
• Experience being on-call and responding to critical events as needed.
• Experience leading data center infrastructure projects.
• Curiosity and interest in learning new things within the data center field.
• Excellent prioritization and time management skills.
• Ability to work in a fast-paced environment.
• Attention to detail.
• Oracle experience.
• At least 4 years of experience in structured copper and fiber cabling.
• At least 4 years of experience with power and cooling concepts inside a data center.

Responsibilities

• Report to the job site during initial construction and report back to the engineering team as required.
• Troubleshoot and monitor servers and networks in data centers and global points of presence.
• Rack and stack data center network equipment.
• Maintain warehouse inventory and manage assets using an internal application.
• Label and troubleshoot fiber and optical cables.
• Install, troubleshoot, and repair power supply cabling.
• Install racks, servers, and switches, including staging racks, cabling, powering up equipment, and handing hardware off to the provisioning team for customer capacity allocation.
• Manage, respond to, and resolve data center operations tickets in Jira.
• Create and maintain task documentation and standard operating procedures.
• Receive and decommission data center hardware.
• Manage vendor returns for infrastructure under and out of warranty.
• Manage spare parts inventory within the data center.
• Define, design, and implement network layouts and solutions within data centers.