Data Center Technician - South Jordan, UT

Military Spouse Corporate Career Network • South Jordan, UT

10d • Onsite

About The Position

BGIS is seeking a Data Center Technician to work onsite at a data center in South Jordan, Utah. The role involves basic troubleshooting and configuration of server hardware. The technician works from a ticket queue, prioritizing and resolving logical and physical server issues. This is not a remote support position. Duties may require evening and weekend work with little advance notice, and the technician may be required to provide after-hours on-call support.

Requirements

• Experience with remote console or server management technologies such as BMC, iLo, iDrac, or Cyclades.
• Ability to communicate effectively with customers, technicians, and vendors.
• Ability to prioritize a large number of tickets and work independently to resolve them.
• Experience working with hardware from multiple vendors.
• Experience using a ticketing system such as Remedy or ServiceNow.
• High level of written and oral fluency in English.
• Strong verbal and written communication skills.
• Ability to multitask and adapt to changing priorities, conditions, and circumstances.
• Punctuality and reliability.
• Good organizational, interpersonal, and time-management skills.
• Proficiency with standard PC tools and applications such as MS Office, MS Outlook, and web browsers.
• Ability to perform each essential job duty satisfactorily, with reasonable accommodations available for qualified individuals with disabilities absent undue hardship.

Nice To Haves

• Work experience in a large data center.
• Knowledge of RAID controllers and configuration.

Responsibilities

• Perform physical hardware remediation (break/fix).
• Provide hardware upgrade support.
• Confirm hardware issues are fixed after onsite repairs are completed.
• Configure server remote management interfaces (iLo/BMC/Drac) onsite as required.
• Work tickets by priority to resolve logical and physical server issues.
• Use the ticket management system effectively.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed