Lead Critical Facility Engineer - South Jordan, UT
About The Position
BGIS is seeking a Lead Critical Facility Engineer to join its team in South Jordan, Utah. BGIS provides integrated real estate management services, including facilities and project management, energy and sustainability services, workplace consulting, real estate services, and capital planning. The Lead Critical Facility Engineer trains, mentors, and manages the daily activities of critical facility engineering teams. The role maintains important mechanical, electrical, and control systems in a critical-environment facility and delivers timely, quality client service while supporting sustainable data center systems maintenance. The position also acts as a backup point of contact for the Critical Facility Manager, leads work assignments and maintenance activities, supervises contractors, and escalates issues as needed. The position is on-site. It requires regional travel, personal transportation for work-related meetings and visits, and responding to off-hour emergency calls.
Requirements
- High school diploma or equivalent.
- Three years of experience in a similar working environment; HVAC or electrical knowledge is helpful.
- Two years of experience in mission-critical infrastructure, including generators, UPS, HVAC, fire/life safety, BMS, and CMMS systems.
- Working knowledge of mechanical, electrical, and life-safety systems typically used in critical environments.
- Demonstrated ability to lead and coordinate teams.
- Strong organizational skills and attention to detail.
- Strong interpersonal, presentation, and communication skills, including the ability to respond effectively in writing and verbally to sensitive issues, complex inquiries, or complaints.
- Excellent verbal and written communication skills and a client-service focus to establish and maintain professional client and vendor relationships.
- Experience writing MOPs and SOPs.
- Ability to prioritize and complete work in a timely manner.
- Knowledge of Microsoft Office Suite, including Word, Excel, and Outlook, and Adobe Acrobat.
- Ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes, and complete tasks within target time frames in a critical facilities environment.
- Ability and willingness to travel regionally.
- Current valid driver's license and ability to provide personal transportation for work-related meetings and job visits away from the office.
Nice To Haves
- Knowledge of electrical or mechanical work or related facility systems.
- SharePoint and Power BI experience.
- Working-at-heights training or certification.
Responsibilities
- Maintain positive, professional working relationships with internal and external clients.
- Provide backup to the Critical Facility Manager as a point of contact for clients and project teams.
- Provide input and develop, maintain, and deliver account, site, and client reporting as requested.
- Complete client service requests in a timely manner and respond to emergency calls.
- Contribute to other key initiatives as assigned.
- Prioritize work and assign daily tasks to ensure activities are completed on time and to quality standards.
- Support the creation, review, and approval of critical-environment procedures.
- Monitor and maintain use and reporting for the Computerized Maintenance Management System (CMMS).
- Supervise contractors and ensure adherence to BGIS safety policies and procedures.
- Lead and prioritize daily, weekly, and monthly work-order assignments for Critical Facility Engineers.
- Perform maintenance to maximize efficiency without disrupting business operations, and complete routine maintenance according to safety policies and procedures.
- Resolve maintenance issues; troubleshoot, evaluate, and recommend system upgrades.
- Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Review equipment data for potential improvements, monitor system data for abnormal trends, and suggest adjustments.
- Order parts and supplies for maintenance and repairs.
- Lead development of new projects and request proposals for outsourced work.
- Monitor vendors and contractors to ensure their work meets BGIS and client standards.
- Complete work-order requests accurately and on time.
- Escalate issues to the Critical Environment Facility Manager as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
