Lead Critical Facility Engineer

BGIS•South Jordan, UT

1d•Onsite

About The Position

BGIS is seeking a Lead Critical Facility Engineer to join its team in South Jordan, Utah. The role trains, mentors, and manages the daily activities of critical facility engineering teams and maintains mechanical, electrical, and control systems in a critical-environment data center. The position focuses on timely, high-quality client service and sustainable data center systems maintenance, while demonstrating BGIS values in communications with clients and team members. The Lead Critical Facility Engineer prioritizes and assigns work, supports critical-environment procedures, oversees contractors, and ensures compliance with safety policies. The role also leads and prioritizes maintenance work orders, performs routine maintenance, troubleshoots issues, monitors equipment and system performance, recommends upgrades and improvements, orders supplies, and supports new projects. It provides backup client contact support to the Critical Facility Manager and escalates issues to that manager as needed. The role requires regional travel, personal transportation for meetings and job visits away from the office (with reimbursement), and the ability to respond to off-hour emergency calls. BGIS describes its culture as supporting personal and professional development, work/life balance, health and wellness, and community involvement. BGIS is an equal opportunity employer committed to workplace diversity and equal pay for work of equal value.

Requirements

High school diploma or equivalent.
Three years of experience in a similar working environment; HVAC or electrical knowledge is helpful.
Two years of experience in mission-critical infrastructure, including generators, UPS systems, HVAC systems, fire/life safety systems, BMS systems, and CMMS systems.
Knowledge of electrical or mechanical work or related facility systems; the posting also describes this knowledge as preferred.
Demonstrated ability to lead and coordinate teams.
Strong organizational skills and attention to detail.
Strong interpersonal, presentation, verbal, and written communication skills.
Ability to respond effectively, verbally and in writing, to sensitive issues, complex inquiries, or complaints.
Working knowledge of mechanical, electrical, and life-safety systems typically used in critical environments.
Client-service focus and ability to establish and maintain professional client and vendor relationships.
Experience writing MOPs and SOPs.
Ability to prioritize and complete work in a timely manner.
Knowledge of Microsoft Office Suite, including Word, Excel, and Outlook, and Adobe Acrobat.
Ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes, and complete tasks within targeted time frames in a critical facilities environment.
Ability and willingness to travel regionally.
Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office; reimbursement is provided.
Physical ability to walk jobsites in uneven terrain.
Ability to respond to off-hour emergency calls.

Nice To Haves

HVAC or electrical knowledge.
Knowledge of electrical or mechanical work or related facility systems.
Working-at-heights training or certification.
SharePoint experience.
Power BI experience.

Responsibilities

Maintain positive and professional working relationships with internal and external clients.
Provide backup to the Critical Facility Manager as a point of contact for clients and project teams.
Provide input and develop and maintain account, site, and client reporting as requested.
Complete client service requests in a timely manner and respond to emergency calls.
Contribute to other key initiatives as assigned.
Prioritize work duties and assign daily tasks to ensure activities are completed on time and to quality standards.
Support the creation, review, and approval of critical-environment procedures.
Monitor and maintain Computerized Maintenance Management System usage and reporting.
Supervise contractors and ensure adherence to BGIS safety policies and procedures.
Lead and prioritize Critical Facility Engineer daily, weekly, and monthly work-order assignments.
Perform maintenance to maintain efficiency without disrupting the business, following BGIS safety policies and procedures.
Resolve maintenance issues; troubleshoot, evaluate, and recommend system upgrades.
Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Review and maintain equipment data, monitor system data for abnormal trends, and suggest adjustments.
Order parts and supplies for maintenance and repairs.
Lead development of new projects and request proposals for outsourced work.
Monitor vendors and contractors to ensure their work meets BGIS and client standards.
Complete work-order requests accurately and on time.
Escalate issues to the Critical Environment Facility Manager as needed.
Travel regionally and respond to off-hour emergency calls.