Lead Critical Facility Engineer - South Jordan, UT

Military Spouse Corporate Career Network•South Jordan, UT

6d•Onsite

About The Position

BGIS is seeking a Lead Critical Facility Engineer to join its team in South Jordan, Utah. The role trains, mentors, and manages the daily activities of critical facility engineering teams and is responsible for maintaining mechanical, electrical, and control systems in a critical-environment facility. The position delivers timely, quality client service while supporting a sustainable approach to data center systems maintenance and demonstrating BGIS values in communication with clients and team members. The Lead Critical Facility Engineer provides client-service support, helps prioritize and oversee engineering work, supervises contractors, and maintains data center systems. The role includes troubleshooting and maintenance, monitoring equipment and system data, supporting projects and procedures, and responding to emergency calls. It may provide backup to the Critical Facility Manager as a point of contact for clients and project teams.

Requirements

High school diploma or equivalent.
Three years of experience in a similar working environment; HVAC or electrical knowledge is helpful.
Two years of experience in mission-critical infrastructure, including generators, UPS systems, HVAC systems, fire/life-safety systems, BMS systems, and CMMS systems.
Demonstrated ability to lead and coordinate teams.
Working knowledge of mechanical, electrical, and life-safety systems typically used in critical environments.
Experience writing MOPs and SOPs.
Strong organizational skills and attention to detail.
Strong interpersonal, presentation, and communication skills, including the ability to respond verbally and in writing to sensitive issues, complex inquiries, or complaints.
Client-service focus and ability to establish and maintain professional client and vendor relationships.
Ability to prioritize and complete work in a timely manner.
Knowledge of Microsoft Office Suite, including Word, Excel, and Outlook, and Adobe Acrobat.
Ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes, and complete tasks within targeted time frames in a critical facilities environment.
Ability and willingness to travel regionally.
Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office; reimbursement is provided.
Physical ability to walk jobsites in uneven terrain.
Ability to respond to off-hour emergency calls.

Nice To Haves

Knowledge of electrical or mechanical work or related facility systems.
SharePoint and Power BI experience.
Working-at-heights training or certification.

Responsibilities

Maintain positive and professional working relationships with internal and external clients.
Provide backup to the Critical Facility Manager as a point of contact for clients and project teams.
Provide input to and develop and maintain account, site, and client reporting as requested.
Complete client service requests promptly, respond to emergency calls, and contribute to other assigned initiatives.
Prioritize duties and assign daily tasks to ensure activities are completed on time and to quality standards.
Support the creation, review, and approval of critical-environment procedures.
Monitor and maintain usage and reporting in the Computerized Maintenance Management System (CMMS).
Supervise contractors and ensure adherence to BGIS safety policies and procedures.
Lead and prioritize daily, weekly, and monthly work-order assignments for Critical Facility Engineers.
Perform and oversee maintenance to maximize efficiency without disrupting business operations.
Complete routine maintenance in accordance with BGIS safety policies and procedures.
Resolve maintenance issues; troubleshoot, evaluate, and recommend system upgrades.
Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Review and maintain equipment data, monitor system data for abnormal trends, and suggest adjustments.
Order parts and supplies for maintenance and repairs.
Lead development of new projects and request proposals for outsourced work.
Monitor vendors and contractors to ensure work meets BGIS and client standards.
Complete work-order requests accurately and on time.
Escalate issues to the Critical Environment Facility Manager as needed.