Courtesy Clerk/Grocery Bagger
The Kroger Co. • Buford, GA20d
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Courtesy Clerk/Grocery Bagger
The Kroger Co.•Buford, GA
About The Position
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The Courtesy Clerk/Grocery Bagger bags customer groceries, handles merchandise carefully, helps customers load bags into their cars, and supports store upkeep and safety. The role also involves helping customers locate products, answering questions, informing them of grocery specials, performing price checks, and providing direct assistance to minors, individuals with special needs, and older adults. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applications are accepted continuously. Submissions are regularly reviewed, and applicants may be contacted if a position becomes available that matches their qualifications and organizational priorities.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag groceries at checkout, aiming for at least five items per bag while preventing damage.
- Follow best practices for bagging items in reusable, plastic, and paper bags.
- Assist in removing customers' merchandise from the bottom of the bascart for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning and return merchandise to store shelves.
- Inform customers of grocery specials.
- Gather bascarts and return them to designated areas.
- Clean spills, collect and pick up trash inside the store and in the parking lot, and clean areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Understand the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Follow food safety regulations and guidelines.
- Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
- Help customers feel welcome and appreciated by answering questions about products in the department and throughout the store.
- Follow local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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