Courtesy Clerk/Grocery Bagger

The Kroger Co.•Colorado Springs, CO

21d•$18 - $19•Onsite

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return, while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Courtesy Clerk/Grocery Bagger bags customer groceries, assists with checkout and loading purchases into customers’ vehicles, maintains shelves and store cleanliness, returns merchandise, gathers carts, and helps customers find products and learn about grocery specials. The role also supports safety and food-safety practices, inspects equipment, reports hazards or repair needs, and follows applicable laws and company guidelines. Associates must work cooperatively in a fast-paced environment, handle conflict constructively, act honestly with customer and business information, and seek help when needed. The position may involve direct interaction with minors, individuals with special needs, and older adults. King Soopers is part of The Kroger Company and serves customers in more than 115 stores across Colorado and Wyoming. The posting states that applications are continuously accepted and reviewed as positions become available.

Requirements

Customer service skills.
Effective communication skills.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming to place at least five items in each bag while preventing damage.
Use appropriate bagging practices for reusable, plastic, and paper bags.
Assist with removing merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning.
Inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot.
Clean areas inside and outside the store.
Handle and assemble seasonal merchandise.
Understand the store layout, locate products, and conduct price checks for cashiers.
Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
Follow food-safety regulations and guidelines.
Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
Help customers feel welcome and appreciated by answering questions about products in the department and throughout the store.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance when needed to resolve customer or business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan availability and eligibility.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay based on eligibility and length of service.
Employee Assistance Program with free counseling and emotional support resources.
Confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid vacation, sick leave, and parental leave, subject to applicable criteria.
Participation in a 401(k) plan, subject to eligibility requirements.
Group term life insurance for eligible associates.
Eligibility for an annual bonus based on company performance.
College scholarships and educational leave of absence, depending on criteria and eligibility.
Internal training and development resources.