Courtesy Clerk

Hy-Vee•Springfield, IL

21d

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from the register to their vehicles and helping keep the store clean, stocked, and welcoming. The role involves packaging purchases, helping customers, maintaining merchandise and supplies, and assisting wherever needed. Courtesy Clerks stay active throughout the store and surrounding exterior areas and work as part of a team to provide customer satisfaction and a pleasant work environment. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions.
Communicate supply needs orally or in writing.
Work effectively as part of a team.
No education or experience requirements; training is provided.
Complete a pre-employment drug screen as a condition of employment.

Responsibilities

Provide prompt, friendly customer service and greet customers with a smile.
Package customer purchases and help transport them to customers’ vehicles or other modes of transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and locate merchandise in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags and receipt paper.
Help train new Courtesy Clerks.
Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.