Coordinator Jobs

About The Position

Requirements

• Typically requires 5+ years of related experience.
• Minimum of 2-3 years of experience in an administrative or coordination role within a healthcare setting.
• Proficiency in SalesForce
• Excellent organizational skills with a strong attention to detail and accuracy.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse individuals.
• Demonstrated ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong problem-solving abilities and a proactive approach to addressing challenges.
• Ability to maintain strict confidentiality.

Nice To Haves

• Associate's or Bachelor's degree in healthcare administration, business administration, or a related field preferred.
• Knowledge of distribution center operations and compliance standards is a plus.

Responsibilities

• Coordinate closely with hospital customers to ensure the timely and accurate receipt of medications.
• Build and maintain strong working relationships with hospital customers and internal account executives.
• Serve as a key liaison between Distribution Centers (DCs), Account Executives, and customers to deliver a seamless customer experience.
• Partner with distribution center leadership to resolve issues related to order processing, deliveries, and proper product storage.
• Prepare, analyze, and maintain operational and customer reports to identify trends and support data-driven decision making.
• Provide general administrative and customer support, including answering phones and managing correspondence with customers and couriers.
• Address and resolve customer inquiries and complaints promptly and professionally, escalating issues as appropriate.
• Collaborate cross-functionally to improve workflow efficiency, service quality, and overall customer satisfaction.

Benefits

• competitive compensation package
• Total Rewards
• annual bonus or long-term incentive opportunities may be offered