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Compliance Analyst, Agent Conduct

AmeriLifeClearwater, FL

About The Position

This position will be primarily responsible for coordinating, researching, and responding to carrier requests, particularly related to agent conduct matters. This role will help ensure that the company is completely and accurately responding to requests from its carrier partners to demonstrate compliance with regulations and contractual obligations.

Requirements

  • Undergraduate degree preferred or equivalent work experience
  • 2+ years relevant experience
  • Skill in using computer applications including MS Office
  • Strong communication skills, both written and oral, with ability to communicate well to both senior management and sales professionals.
  • Ability to build business partnerships and work collaboratively with others to meet shared objectives.
  • Ability to prioritize work appropriately to ensure we focus our resources on the highest-risk matters.

Nice To Haves

  • Background in the insurance industry or compliance-related position preferred
  • Experience with CMS/Carrier sales requirements preferred

Responsibilities

  • Respond to requests for information from insurance carriers in connection with their oversight of their distribution partners’ sales practices.
  • Ensure that responses from agents are timely, accurate, and complete.
  • Conduct agent coaching in response to corrective action plans.
  • Track agent conduct cases in software system
  • Assist in the creation, implementation, and maintenance of compliance policies, procedures and work instructions.
  • Assist in the identification, analysis, and resolution of compliance issues.
  • Maintain and review regulatory documentation necessary to maintain corporate standards.
  • Work with internal and external partners on compliance and business initiatives.
  • Participate in compliance projects as needed.

Benefits

  • A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

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