Advanced Business Analyst - Regulated Commodity Operations and Compliance - Akron FirstEnergy Headquarters

FirstEnergy • Akron, OH

1d • Onsite

About The Position

This position offers the opportunity to be a key member of the FirstEnergy Remittance Processing and Controls Operations, assisting with defined payment platforms and the creativity to enhance the operations to effectively meet financial, operational, and compliance objectives. The Remittance and Processing Controls group is also responsible for ensuring customer satisfaction and payment efficiencies related to all payment channels impacting Customer Service. Working in Regulated Settlements provides an opportunity to learn about the PJM energy and capacity market as well as how retail shopping impacts utility operations. In this role, the selected candidate will interact with PJM and third-party suppliers; learn how wholesale settlement functions influence activity at PJM; and understand how certain changes in federal and state regulations impact our Company. Regulated Settlements interacts routinely with team members from Customer Care, Regulated Commodity Sourcing, FERC & RTO Technical Support, RTO Energy Transactions, Metering & Support Systems, Rates & Regulatory Affairs, and Information Technology. We also participate as members of the PJM Market Settlements and PJM Demand Response subcommittees.

Requirements

• Bachelor’s degree in Business, Mathematics, Information Technology, Engineering, or a related discipline with 7 years of professional work experience required. In lieu of a degree, 10 years of relevant work experience is required.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Experience with Microsoft Office tools, including Excel, PowerPoint, Access, and Word.
• Desire to work on assignments with firm daily, monthly, and annual timelines.
• Demonstrate a questioning attitude to continue to learn and grow, work across FirstEnergy, and deliver results.
• Deliver quality, accurate work within established deadlines.
• Excellent written and verbal communication skills
• Experience working with large data sets such as querying, data analysis and reporting, identifying and acting on process improvements, and an in-depth understanding of the relevant subject matter.
• Understand meaningful associations between tables and databases that contain related information.
• Demonstrated experience with reading and writing ad hoc SQL statements and queries.
• Adept at queries, report writing, process improvement, and presenting findings.
• Significant experience with reading and writing ad hoc SQL statements and queries.
• Identifying and acting on process improvements.
• Conduct business specific research, interpret results, and make recommendations.

Nice To Haves

• Working knowledge of querying tools (i.e., Toad for Oracle, SAS) and SAP is a plus.
• Utility and/or regional transmission organization experience is a plus.

Responsibilities

• Prepare and submit accurate and timely energy, capacity, and transmission data to PJM on a daily, monthly, and annual basis.
• Query, validate, analyze, and organize large amounts of data into meaningful results.
• Prepare and validate weekly, monthly, and annual reports for internal / external sources.
• Utilize various mathematical principles such as regression equations and algebra.
• Assist with key projects and implement improvement initiatives related to processing and analyzing customer energy data and resolving data discrepancies.
• Understand concepts related to operating in Regional Transmission Organization and electric industry principles such as PJM energy and capacity markets, demand response, energy efficiency, customer choice, and customer electric use patterns.
• Coordinate and participate in meetings with various internal departments regarding metering and supplier data information.
• Keep sensitive customer information secured.
• Demonstrate commitment to all aspects of safety and the Company’s diversity and inclusion principles.
• Provide a high level of customer service and responsiveness while building relationships and credibility across the organization.
• Conduct business specific research, interpret results, and make recommendations.
• Consistently anticipate and deliver against a defined action plan.
• Contribute to solutions by taking initiative to develop alternatives and recommendations.

Benefits

• competitive pay plus incentive compensation
• company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level