Administrative Technician III - Treasury - Akron FirstEnergy Headquarters

FirstEnergy • Akron, OH

3d

About The Position

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. The role supports FirstEnergy’s Treasury Department within the Accounts Payable group by analyzing and processing transactions and communicating with internal and external customers to resolve issues and support efficient operations. The position can be located in FirstEnergy territories in West Virginia, Maryland, Ohio, or Pennsylvania.

Requirements

• Relevant work experience, including a working knowledge of SAP and Coupa.
• Excellent written and oral communication and time management skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Access, and Word.
• Ability to learn quickly.
• Proven ability to troubleshoot, analyze, and solve non-routine problems with little or no guidance.
• Ability to prioritize and plan activities, manage multiple concurrent tasks, and meet deadlines.
• Commitment to producing quality deliverables while adhering to deadlines.
• Ability to build relationships through collaboration and teamwork across company levels and departments.
• Ability to work as a team player, demonstrate a questioning attitude, learn, produce results, and develop relationships.
• Willingness to undertake assignments involving unfamiliar subjects and pursue continual growth.
• Ability to act ethically and professionally, with integrity, and comply with the code of business conduct and relevant policies and procedures.
• Ability to use discretion when handling strategic and often confidential financial information.

Nice To Haves

• Prior Accounts Payable knowledge.

Responsibilities

• Provide help desk support to internal and external customers and resolve issues in a timely manner.
• Communicate professionally, clearly, and factually with internal and external customers through verbal and written channels.
• Investigate and resolve issues reported through the Help Desk or directly by business clients at all organizational levels.
• Review supplier accounts in SAP and Coupa to resolve customer issues.
• Learn and understand business processes associated with supported applications.
• Suggest and help implement process improvements within Accounts Payable, and complete assigned projects.
• Process credits and vendor payments.
• Ensure compliance with industry regulations and standards and FirstEnergy policies and procedures.
• Work with IT to ensure solutions are delivered.
• Consistently deliver high-quality results.
• Develop effective working relationships with employees at all levels of FirstEnergy.
• Demonstrate a questioning attitude while supporting the overall success of the team.

Benefits

• Competitive pay plus incentive compensation.
• Company-sponsored pension plan.
• 401(k) savings plan with matching employer contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed