Physical Security Technology Analyst III - Corporate Security - Akron FirstEnergy Headquarters

FirstEnergy•Akron, OH

1d•Onsite

About The Position

The Physical Security Technology Analyst is responsible for managing, implementing, and supporting security technology installations and upgrades at corporate and regional facilities, substations, and transmission portfolio and regulated generation projects. The role assesses and recommends security technology solutions to keep methods and solutions current, meet regulatory standards and policies, and enhance FirstEnergy’s security posture. The team manages the architecture, integration, and programming of physical security technology software and hardware across FirstEnergy’s footprint, including badge readers, security cameras, radar, acoustic ballistic detection, intrusion detection, thermal imaging, and biometrics. Daily work includes troubleshooting and resolving issues, managing third-party vendors supporting issue resolution and maintenance, and supporting security technology projects. The team also manages annual compliance activities related to preventative maintenance and testing, recovery plans, password changes, and vulnerability assessments. This position is on-site within the FirstEnergy footprint and requires flexibility to travel to FirstEnergy locations within service territory areas, potentially including overnight stays. The selected candidate may be offered a lower level in the same job family based on interview results and consideration of skills, work history, experience, and other qualifications.

Requirements

For Security Specialist III: bachelor’s degree in Information Systems Management, Information Technology, Computer Science, or a related discipline and at least 4 years of professional work experience; alternatively, at least 7 years of professional work experience without a degree.
Successfully complete a background investigation.
For Security Specialist III, make accurate decisions and demonstrate sound judgment.
For Security Specialist III, demonstrate strong oral and written communication skills and the ability to write programs, policies, procedures, reports, and mitigation plans.
For Security Specialist III, demonstrate proficiency with Microsoft Office applications and strong teamwork, interpersonal, organizational, and work-management skills.
For Security Specialist III, be able to multitask amid changing priorities, take independent initiative, and manage sensitive data related to physical security applications and equipment.
For Security Specialist III, have familiarity with SQL queries and scripting.
For Security Specialist III, have hands-on experience with some or all of operating system technologies, network protocols, network routing, and evaluating security products and systems.
For Security Specialist IV, demonstrate working knowledge of NERC CIP compliance and technology supporting compliance; be able to provide analytical and innovative solutions and work independently with high productivity.
For Security Specialist IV, obtain FirstEnergy internal Compliance Champion certification within 6 months of assignment and communicate findings effectively in written and verbal form at a professional and technical level.
For Security Specialist V, demonstrate working knowledge of NERC CIP compliance and subject matter expertise in technology supporting compliance, strong performance, and capacity to work with greater responsibility and self-direction.
The position requires on-site work within the FirstEnergy footprint and flexibility to travel to FirstEnergy service territory locations, potentially with overnight stays.

Nice To Haves

Certification as a PSP, CPP, CCNA, SANS GSEC, or CISSP is preferred but not required.
For Security Specialist IV, a bachelor’s degree in a related discipline is preferred.
For Security Specialist V, a master’s degree is preferred.

Responsibilities

Manage, implement, and support security technology installations and upgrades at corporate and regional facilities, substations, and transmission portfolio and regulated generation projects.
Assess and recommend security technology solutions to keep methods current, meet regulatory standards and policies, and enhance the security posture.
Manage the architecture, integration, and programming of physical security technology software and hardware across FirstEnergy’s footprint.
Troubleshoot and resolve security technology issues.
Manage third-party vendors supporting issue resolution, maintenance, and security technology projects.
Manage annual compliance activities related to preventative maintenance and testing, recovery plans, password changes, and vulnerability assessments.
Support contractors, vendors, and manufacturers with hardware and software issue resolution and maintenance.
For the Analyst III level, research, analyze, and resolve access concerns; write programs, policies, procedures, reports, and mitigation plans; and create training documentation and general communications.
For the Analyst III level, write and follow work plans, and plan, develop, and perform assessments while coordinating resolution of compliance issues.
For levels IV and V, support NERC CIP compliance through relevant technology knowledge and analytical solutions.