Physical Security Technology Analyst - Corporate Security

FirstEnergy • Akron, OH

9h • Onsite

About The Position

The Physical Security Technology Analyst manages, implements, and supports security technology installations and upgrades at corporate and regional facilities, substations, transmission portfolio sites, and regulated generation projects. The role assesses and recommends solutions to keep methods current, meet regulatory standards and policies, and enhance FirstEnergy’s security posture. The team manages the architecture, integration, and programming of physical security technology software and hardware across FirstEnergy’s footprint, including badge readers, security cameras, radar, acoustic ballistic detection, intrusion detection, thermal imaging, and biometrics. The role also troubleshoots issues, coordinates with third-party vendors on issue resolution and maintenance, and supports security technology projects. The team manages annual compliance activities involving preventative maintenance and testing, recovery plans, password changes, and vulnerability assessments.

The position is on-site within the FirstEnergy footprint and requires flexibility to travel to FirstEnergy locations in service territory areas, potentially including overnight stays. It reports to the Supervisor, Physical Security Technology. The position may be offered at a lower level within the same job family depending on the interview assessment of the candidate’s skills, work history, experience, and other qualifications. The job family spans Security Specialist levels I through V, with increasing education, experience, technical, compliance, communication, and independent-work expectations. The posting notes that duties may include other related work required to meet organizational needs.

Requirements

• Successfully complete a background investigation.
• Ability to take independent initiative on tasks.
• Support contractors, vendors, and manufacturers with issue resolution and hardware and software maintenance.
• Specialist I: Associate’s degree in Information Systems Management, Information Technology, Computer Science, or a related discipline; alternatively, at least 2 years of professional work experience.
• Specialist I: Fundamental knowledge of system troubleshooting, access controls and authorization system administration, work management, oral and written communication, Microsoft Office, teamwork, and interpersonal skills.
• Specialist II: Bachelor’s degree in Information Systems Management, Information Technology, Computer Science, or a related discipline; alternatively, at least 4 years of professional work experience.
• Specialist II: Effective knowledge of system troubleshooting, access controls and authorization system administration, work management, oral and written communication, Microsoft Office, teamwork, and interpersonal skills.
• Specialist III: Bachelor’s degree in Information Systems Management, Information Technology, Computer Science, or a related discipline and at least 4 years of professional work experience; alternatively, at least 7 years of professional work experience.
• Specialist III: Make accurate decisions and demonstrate sound judgment; strong oral and written communication; ability to create training documentation and general communications and to write programs, policies, procedures, reports, and mitigation plans.
• Specialist III: Ability to write and follow work plans; research, analyze, and resolve access concerns; provide timely quality service and deliverables; proficiency in Microsoft Office; strong teamwork, interpersonal, and organizational skills; ability to multitask amid changing priorities; and desire to continue learning and work across FirstEnergy.
• Specialist III: Familiarity with SQL queries and scripting; hands-on experience with some or all of operating system technologies, network protocols, network routing, and evaluating security products and systems; ability to manage sensitive physical security data.
• Specialist IV: All Specialist III qualifications, a demonstrated working knowledge of NERC CIP standards and technology supporting compliance, ability to provide analytical and innovative solutions, and self-motivation to work independently with high productivity.
• Specialist IV: FirstEnergy internal Compliance Champion certification required within 6 months of assignment; excellent communication and professional-level technical writing skills.
• Specialist V: All preceding qualifications; a bachelor’s degree in a related discipline and at least 10 years of professional work experience; demonstrated working knowledge of NERC CIP standards and subject-matter expertise in technology supporting compliance; demonstrated strong performance; ability to work at a higher level of responsibility with greater self-direction.

Nice To Haves

• Specialist III: PSP, CPP, CCNA, SANS GSEC, or CISSP certification is preferred but not required.
• Specialist IV: Bachelor’s degree in a related discipline is preferred.
• Specialist V: Master’s degree is preferred.

Responsibilities

• Manage, implement, and support security technology installations and upgrades at corporate facilities, regional facilities, substations, transmission portfolio sites, and regulated generation projects.
• Assess and recommend security technology solutions to keep methods current, meet regulatory standards and policies, and enhance the organization’s security posture.
• Manage the architecture, integration, and programming of physical security technology software and hardware across FirstEnergy’s footprint.
• Troubleshoot security technology issues and coordinate with third-party vendors, contractors, and manufacturers on issue resolution and hardware and software maintenance.
• Support security technology projects.
• Manage annual compliance activities related to preventative maintenance and testing, recovery plans, password changes, and vulnerability assessments.
• At higher specialist levels, research, analyze, and resolve access concerns; develop training documentation and communications; write programs, policies, procedures, reports, and mitigation plans; and plan and perform assessments and coordinate compliance issue resolution.
• At higher specialist levels, support NERC CIP compliance and document findings in written and verbal form.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree