Administrative Technician III - Treasury - Akron FirstEnergy Headquarters

FirstEnergy • Akron, OH

2d

About The Position

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. The role supports FirstEnergy’s Treasury Department within the Accounts Payable group by analyzing and processing transactions and communicating with internal and external customers to resolve issues and support efficient operations. The posting describes the work as supporting the Treasury Department and references the position as Administrative Tech II in the duties section.

The position may be located in FirstEnergy territories in West Virginia, Maryland, Ohio, or Pennsylvania. FirstEnergy administers Edison Electric Institute (EEI) selection tests for some positions and provides information and practice-test resources in the posting.

FirstEnergy describes safety, reliability, operational excellence, and customer service as important priorities. The company states that it rewards employee and team efforts through its total rewards philosophy and supports workforce diversity.

Requirements

• Relevant work experience, including working knowledge of SAP and Coupa.
• Excellent written and oral communication skills.
• Strong time-management skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Access, and Word.
• Ability to learn quickly.
• Ability to troubleshoot, analyze, and solve non-routine problems with little or no guidance.
• Ability to prioritize and plan activities effectively, manage multiple concurrent tasks, and meet deadlines.
• Commitment to producing quality deliverables while adhering to deadlines.
• Ability to build relationships through collaboration and teamwork across company levels and departments.
• Ability to work as a team player and demonstrate a questioning attitude to learn, produce results, and develop relationships.
• Willingness to take on assignments involving unfamiliar subjects and a propensity for continual growth.
• Ethical and professional conduct, integrity, and compliance with the code of business conduct and relevant policies and procedures.
• Ability to use discretion when handling strategic and often confidential financial information.

Nice To Haves

• Prior Accounts Payable knowledge is a plus but is not required.

Responsibilities

• Provide help desk support to internal and external customers and resolve issues in a timely manner.
• Communicate professionally, clearly, and factually with internal and external customers through verbal and written channels.
• Investigate and resolve issues reported through the Help Desk or directly by business clients at all organizational levels.
• Review supplier accounts in SAP and Coupa to resolve customer issues.
• Learn and understand the business processes associated with supported applications.
• Offer ideas and suggestions to improve Accounts Payable processes and complete assigned projects.
• Process credits and vendor payments.
• Ensure compliance with industry regulations and standards, as well as FirstEnergy policies and procedures.
• Work with IT to ensure solutions.
• Deliver consistently high-quality results.
• Develop effective working relationships with employees at all levels of FirstEnergy.
• Demonstrate a questioning attitude while remaining committed to the success of the team.

Benefits

• Competitive pay plus incentive compensation
• Company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• Choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed