Collision Estimator Jobs

About The Position

Requirements

• Customer service skills.
• Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
• Ability to deal with fast-paced environments.

Nice To Haves

• Knowledge of working with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
• Keep customers informed and updated on vehicle status and provide a positive customer experience.
• Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• 5 paid holidays