Collision Estimator

Crash Champions•Marietta, GA

3d•$65,000 - $148,490

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through the vehicle repair process and manage repairs from initial estimate through final repair order. The role includes preparing and locking estimates, coordinating repair quality checks, reviewing vehicle data procedures with Body Technicians, and ensuring customers and insurance carriers receive the required information and documentation. The compensation range is $65,000 to $148,490 per year, inclusive of monthly sales incentive bonuses; actual compensation depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
Ability to work in a fast-paced environment.
Knowledge of multiple estimating systems; CCC One, Mitchell, and Audatex are mentioned.

Nice To Haves

Knowledge of dealing with insurance partners is preferred.
Experience with CCC One estimating software is preferred.

Responsibilities

Educate customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed about vehicle status and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.