Collision Estimator

Caliber Holdings•Grafton, WI

11d

About The Position

Caliber Collision is hiring a Collision Estimator at its Grafton service center. The role involves preparing estimates, reviewing repair processes, checking in customer vehicles, completing final paperwork before delivery, administering total-loss documentation, and communicating repair plans and vehicle-status updates to customers. The Collision Estimator must follow Caliber’s safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and ongoing training for teammates.

Requirements

At least 2 years of collision estimating experience.
Must be 21 years of age or older.
Valid driver’s license and eligibility for coverage under the company insurance policy.
Must possess a Motor Vehicle Physical Damage Appraisers License.
Prior experience with CCC1 or similar estimating software.
Advanced understanding and knowledge of repair processes and procedures.
Strong sales orientation.
Ability to understand written and verbal instructions.
Ability to prioritize competing tasks and adapt to a fast-paced environment.
Must be eligible to work in the U.S. without restrictions.
Ability to perform physical activities including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.

Nice To Haves

Sales experience is preferred.

Responsibilities

Write collision repair estimates.
Conduct process reviews.
Check in customer vehicles.
Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
Finalize total-loss administration.
Communicate post-repair plans and vehicle-status updates to customers.
Comply with Caliber safety rules, guidelines, and company standards.