Collision Estimator

Classic Collision•Florence, SC

12d

About The Position

Classic Collision is hiring a Collision Estimator to support customers throughout the vehicle repair process. The estimator serves as the customer’s primary point of contact from vehicle drop-off through delivery, prepares estimates for customers and insurance partners, coordinates with insurers and technicians, communicates repair updates, and checks completed work before delivery. The position requires strong customer service, organization, communication, and attention to quality. Compensation is commission-based and dependent on expected sales volume. Classic Collision describes itself as a rapidly growing company focused on safety, quality, integrity, and customer service.

Requirements

Must be at least 18 years of age.
Valid driver's license required.
Ability to provide clear, concise information in writing, by phone, and in person.
Strong organizational skills.
Successful completion of a background check required.

Nice To Haves

Prior collision estimating experience preferred.
Familiarity with CCC1 estimating systems preferred.
I-CAR or ASE certification preferred.

Responsibilities

Serve as the primary point of contact for customers from vehicle drop-off through delivery of the completed vehicle.
Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support a positive customer experience.
Maintain communication with customers and provide updates on the repair process.
Coordinate with technicians to confirm all aspects of vehicle damage are identified.
Maintain customer satisfaction scores according to company standards.
Perform a quality inspection before delivering the vehicle to the customer.
Perform other related duties as assigned.