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Area Coach - Hair Stylist Educator

Sport Clips - Support Center•Tempe, AZ
•Hybrid
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About The Position

The Area Coach leads the delivery of a Championship haircut experience by ensuring Operational Excellence across all touchpoints, delivering training and development to Managers and Team Members in assigned stores. This role involves leading high impact virtual and in-person training sessions to enhance Manager and Team Member (Stylist) skill levels, with a focus on an elevated Client Experience achieved through the 5 Point Play. The primary role is to ensure excellent execution of training content to support Operational and Technical excellence, ensuring every Sport Clips Client receives a Championship Haircut, every Service, Every Time. This is accomplished through the execution of the 5 Point Play. Area Coaches provide ongoing training and support to Managers and their Team Members (Stylists) to deliver outstanding service and Client Count growth. The Area Coach role reports to the Regional Coach. Other key business partners include the Regional Director, Senior Director of Training and Change Management Initiatives, Artistic Director and Director of Content Creation, and both the VP of Franchise Operations and Company Stores.

Requirements

  • Current cosmetology or barber license
  • 3-5 years of previous haircutting experience
  • Mastery of the Sport Clips Systems as demonstrated through personal and team metrics
  • Proficient in MS Office (Excel, PowerPoint, Word, Outlook)
  • Strong communication skills
  • Strong training delivery, presentation, analytical, and relationship building skills
  • Positive, supportive, and outgoing personality
  • Ability to stand or sit for extended periods of time
  • Ability to lift 20-30 pounds frequently and bend frequently
  • Ability to travel up to 75%

Nice To Haves

  • 6 months previous experience with Sport Clips preferred
  • Previous salon work experience preferred

Responsibilities

  • Lead the delivery of a Championship haircut experience by ensuring Operational Excellence across all touchpoints.
  • Deliver training and development to Managers and Team Members in assigned stores.
  • Lead high impact virtual and in-person training sessions that enhance Manager and Team Member (Stylist) skill levels.
  • Ensure excellent execution of training content to support Operational and Technical excellence.
  • Ensure every Sport Clips Client receives a Championship Haircut, every Service, Every Time.
  • Provide ongoing training and support to Managers and their Team Members (Stylists) to deliver outstanding service and Client Count growth.

Benefits

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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