Business Coach, Operational Excellence

CertainPath™•Dallas, TX

3d•Remote

About The Position

Empower Business Owners to Thrive - Join our Team as a Business Coach of Operational Excellence! At CertainPath, we empower independent home services businesses to grow, scale, and succeed. We’re looking for a Business Coach - Operational Excellence to join our team of experts helping businesses implement proven operational models and improve their financial acumen. In this high-impact role, you’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive real performance improvements. You won’t just advise — you’ll be a trusted partner in their growth journey. If you’re motivated by helping others thrive, love using data to drive action, and want to be part of a mission-driven team that celebrates client success, this role is for you.

Requirements

7+ years of experience and/or background in operational excellence or business transformation preferred
Demonstrate expertise in financial analysis and reading P&Ls, balance sheets, and business reports.
Transfer Operational Acumen

Responsibilities

Conduct monthly financial reviews, interpret business performance data, develop action plans with business owners to drive growth, and inspire action with measurable results.
Guide businesses in adopting CertainPath’s operational model, using data insights to inform strategic moves.
Establish KPIs, hold owners accountable, and report progress to internal stakeholders.
Partner with Member Relationship Specialists and specialty coaches to ensure members receive holistic, high-value support.
Share trends and insights from the field to continuously enhance our coaching approach and service offerings.