Cls Jobs

About The Position

Requirements

• Two to three years of experience in a sales or customer service role.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
• Exceptional customer service skills.
• Ability to market and sell the community.
• Excellent time management and ability to prioritize work.

Nice To Haves

• A fast-paced, hands-on approach and interest in improving the resident experience.
• A passion for mentoring and team building and investment in others' growth and development.
• Ability to serve as an ambassador of CLS Living's culture through energy, pride, and leadership.
• Personal drive to excel, grow within the company, and take ownership of the role.
• An entrepreneurial spirit and interest in innovative ways to improve operations, resident satisfaction, and property performance.
• A solutions-first mindset and ability to handle challenges professionally and with integrity.

Responsibilities

• Provide prompt, professional customer service to prospects and residents and help create a welcoming office environment.
• Help maintain the property's curb appeal, cleanliness, and inviting appearance, including cleaning the office, common areas, grounds, apartments, and model as needed.
• Assist managers with implementing and maintaining an annual marketing plan, using marketing avenues, and developing new marketing ideas.
• Follow up daily with prospects, record follow-up activity, identify obstacles, and communicate ways to help close leases.
• Maintain knowledge of the property and competitors through market research.
• Work with the manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
• Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor them and report concerns or improvement opportunities.
• Assist managers with planning, advertising, and managing resident functions and events.
• Coordinate campus advertising events and create partnerships with schools and student programs.
• Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
• Help maintain positive relationships with schools and the community and promote harmonious relations among residents, parents, staff, and community members while enforcing company policies and standards.
• Conduct outreach on campus and at local businesses to foster cross-advertising and positive relationships.
• Keep property management software accurate and up to date.
• Process leases and perform lease administration and other administrative duties as needed.
• Fill in for other positions when necessary and assist with after-hours emergencies.

Benefits

• Opportunities for growth and advancement
• Fun and flexible work environment
• Professional development assistance