Leasing Professional-Part time

CLS Living•Harrisonburg, VA

About The Position

CLS Living is seeking a part-time Leasing Professional to provide first-class service to prospective and current residents and help maintain a professional, welcoming office and community environment. The role supports leasing, marketing, property administration, resident experience, and community outreach. The position works with property Managers to maintain occupancy goals, promote the community, and deliver a positive experience for residents and prospects. Duties may include assisting with after-hours emergencies and filling in for other positions when necessary. The listed activities may not be all inclusive.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management skills and ability to prioritize work.

Nice To Haves

A passionate, growth-oriented mentor and team builder.
Ability to represent CLS Living's culture with energy, pride, and leadership.
Personal drive to excel, grow within the company, and take ownership of the role.
Entrepreneurial spirit and interest in finding innovative ways to improve operations, resident satisfaction, and property performance.
Solutions-first mindset, with professionalism and integrity when handling challenges.

Responsibilities

Help maintain the property's curb appeal and cleanliness, contributing wherever possible.
Assist Managers with implementing and maintaining an annual marketing plan, using marketing avenues and sharing new ideas.
Perform and record daily prospect follow-up; identify and communicate ways to overcome obstacles and close deals.
Maintain strong knowledge of the property and competitors through regular market research.
Work with the Manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
Clean the office, common areas, grounds, and apartments as needed to maintain a professional and inviting appearance.
Fill in for other positions when necessary and assist with after-hours emergencies.
Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor them and communicate concerns or improvement opportunities to the Manager.
Assist Managers with planning, advertising, and managing resident functions and events.
Coordinate campus advertising events and create partnerships with schools and student programs.
Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
Help Managers maintain a positive reputation and strong relationships with the school and community.
Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach on campus and at local businesses to foster cross-advertising and positive relationships.
Keep property management software accurate and up to date.
Process leases and perform lease administration and other administrative duties as needed.