Leasing Professional (Part-Time)

Coastal Ridge • Columbus, OH

10d

About The Position

The Leasing Professional supports leasing efforts and day-to-day resident interactions at the community. The role creates positive experiences for prospective and current residents while contributing to individual and team leasing goals. This part-time, non-exempt position reports to the Property Manager.

The position is based at INTRO Columbus, a student-living community near The Ohio State University, with studio through six-bedroom apartments and townhomes. The community offers furnished layouts, custom closets, stainless steel appliances, gigabit internet, in-unit laundry, and design features including mass timber ceilings and biophilic interiors.

Requirements

• High school diploma or equivalent.
• Willingness to obtain licenses and/or certifications required by applicable state or local jurisdictions.
• Strong computer literacy and ability to learn new systems quickly.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Previous leasing and sales experience.
• Experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate Microsoft Excel proficiency, including formulas, sorting, and filtering.

Responsibilities

• Contribute to individual and team leasing targets and strive to meet or exceed goals.
• Greet and engage prospective residents, build rapport, and create positive first impressions.
• Conduct property tours that highlight features and benefits and are tailored to each prospect’s needs.
• Address objections, explain benefits, and secure leasing commitments.
• Respond to leasing inquiries by phone, email, or in person within 24 hours.
• Enter and maintain accurate lead information in Entrata and follow up with prospects through calls, emails, or letters.
• Understand site leasing trends, traffic patterns, and product availability to guide prospects toward leasing decisions.
• Maintain the office, model units, clubhouse, and common areas along tour routes, and report issues to the appropriate team member.
• Participate in community marketing, outreach, and resident event planning and execution.
• Guide prospects through applications, follow screening procedures, and ensure accurate lease execution.
• Collect move-in-related fees and properly handle paperwork and funds.
• Address resident inquiries, process service requests, and assist with day-to-day resident needs.
• Manage the community waitlist and communicate updates to prospects.
• Perform other duties as assigned.
• Participate in emergency duties as needed.

Benefits

• Eligibility to participate in a variety of benefit programs designed to fit associates’ lifestyles.
• Competitive and comprehensive benefits aligned with the company’s culture and associates’ needs.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED