Leasing Professional-Part time

CLS Living•Denton, TX

About The Position

CLS Living is seeking a part-time Leasing Professional to provide first-class customer service to prospective and current residents, respond to resident requests promptly and professionally, and help maintain a welcoming office environment. The role supports property administration, marketing, leasing, and resident engagement while contributing to the appearance and performance of the community. The Leasing Professional works closely with property managers to support marketing plans, leasing and renewal goals, prospect follow-up, market research, advertising, and community partnerships. The position also handles leasing paperwork and administrative tasks, keeps property management software and marketing channels current, and assists with upkeep of the office, common areas, grounds, apartments, and model. The role may require filling in for other positions and assisting with after-hours emergencies. CLS Living describes its culture as positive, creative, and focused on continuous growth. The ideal candidate is energetic, solutions-oriented, professional, and interested in improving the resident experience and community performance.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Nice To Haves

Interest in mentoring and developing others, building teams, and representing the CLS Living culture.
Personal drive to excel, grow within the company, and take ownership of the role.
Entrepreneurial spirit and interest in innovative ways to improve operations, resident satisfaction, and property performance.
Solutions-first approach to challenges, with professionalism and integrity.

Responsibilities

Provide first-class service to prospects and residents and handle resident requests promptly and professionally.
Help create a professional and welcoming office environment.
Help improve and maintain the property's curb appeal and cleanliness.
Assist managers with implementing and maintaining the annual marketing plan.
Collaborate with managers to use marketing avenues effectively and share new ideas.
Follow up with prospects daily, record follow-up activity, and identify ways to overcome obstacles and close deals.
Maintain knowledge of the property and competitors through market research.
Work with the manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
Help clean the office, common areas, grounds, and apartments as needed, and maintain an inviting property, office, and model appearance.
Fill in for other positions when necessary and assist with after-hours emergencies.
Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor them and communicate concerns or improvement opportunities to the manager.
Assist managers with planning, advertising, and managing resident functions and events.
Coordinate advertising events on campus and create partnerships with schools and student programs.
Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
Help maintain positive relationships and a strong reputation with the school and community.
Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach on campus and at local businesses to foster cross-advertising and positive relationships.
Keep property management software accurate and up to date.
Perform lease processing, administration, and other administrative duties as needed.