Leasing Professional-Part time

CLS Living•Binghamton, NY

About The Position

CLS Living is seeking a part-time Leasing Professional to provide customer service to prospective and current residents, respond to resident requests promptly and professionally, and help maintain a welcoming office and community. The role supports property administration, marketing, leasing, resident events, community outreach, and administrative operations. The Leasing Professional works closely with property managers to support occupancy goals, renewals, and a positive resident experience. The listed activities may not be all-inclusive.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Nice To Haves

A passionate mentor and team builder invested in others' growth and development.
An ambassador of CLS Living's culture who brings energy, pride, and leadership to the community.
Personal drive to excel, grow within the company, and take ownership of the role.
An entrepreneurial spirit and interest in innovative ways to improve operations, resident satisfaction, and property performance.
A solutions-first mindset and ability to handle challenges with professionalism and integrity.

Responsibilities

Help maintain the property's curb appeal and cleanliness, contributing wherever possible.
Assist managers with implementing and maintaining the annual marketing plan; identify marketing avenues and share ideas.
Follow up with prospects daily, record follow-up, and communicate ways to address obstacles and close leases.
Maintain knowledge of the property and competitors through market research.
Work with the manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
Clean the office, common areas, grounds, and apartments as needed to maintain a professional and inviting appearance.
Fill in for other positions when necessary and assist with after-hours emergencies.
Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor them and report concerns or improvement opportunities to the manager.
Assist managers with planning, advertising, and managing resident functions and events.
Coordinate campus advertising events and develop partnerships with schools and student programs.
Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
Help managers maintain a positive reputation and strong relationships with the school and community.
Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach on campus and at local businesses to foster cross-advertising and positive relationships.
Keep property management software accurate and up to date.
Process leases and perform related administration and other administrative duties as needed.