Clinical Engineer Jobs

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Field Clinical Engineer/Clinical Sales Support

Kardion•New York, NY
•$140,000 - $160,000•Remote

About The Position

Kardion is seeking a Field Clinical Engineer / Clinical Sales Support professional to support field operations during its pivotal clinical trial and, after product commercialization, transition to clinical sales support. The role works directly with physicians and catheterization lab staff across U.S. clinical sites, supporting investigational device management, clinical cases, site engagement, and clinical research conduct. It requires expertise in both the technical aspects of clinical cases and clinical trial execution, including protocol guidance, proper device use, and accurate procedural data collection. The position is remote and requires meticulous planning, strong organization, clear communication, and frequent coordination with clinical sites and internal teams. The professional will encourage and support study enrollment, identify and address barriers, train and mentor clinical staff, and communicate site and case observations to management and cross-functional teams. Travel may reach 80% during trial enrollment phases and may include domestic and international travel. The anticipated base salary is $140,000–$160,000 annually. The role is also eligible for variable compensation, with a target of 25% of total target cash; stated total target cash is $187,000–$213,000 at target performance. Kardion offers medical, dental, and vision coverage, a 401(k), and paid time off.

Requirements

  • Bachelor’s degree in engineering, science, or a related field.
  • At least 3 years of experience in a medical device field clinical role.
  • Experience working on FDA pre-market or post-market trials.
  • Knowledge of cardiovascular anatomy and cardiac catheterization lab procedures.
  • Ability to build and maintain relationships with physicians and hospital staff as a technical advisor and drive clinical activity.
  • Willingness and ability to obtain and maintain required vaccinations, vendor credentials, and other hospital access requirements in compliance with facility policies.
  • Strong clinical and technical aptitude, including the ability to understand and support complex medical devices and procedures.
  • Adaptability and effectiveness in a fast-paced, early-stage company environment.
  • Willingness and ability to work remotely from a home office.
  • Willingness and ability to travel domestically and internationally.

Nice To Haves

  • Sound judgment and effective real-time decision-making during clinical case support.
  • Composure, clear communication, and professionalism in high-pressure and time-sensitive situations.
  • High accountability, responsiveness, and ownership in supporting team needs and clinical trial success.
  • Sound business judgment and resourcefulness within the budget constraints of an early-stage company.
  • Current knowledge of relevant clinical literature, emerging technologies, and industry developments.
  • Computer proficiency, including experience with Microsoft Office applications such as Excel, Word, and Outlook.

Responsibilities

  • Drive and encourage study enrollment by supporting sites with inclusion/exclusion criteria and protocol questions, identifying enrollment barriers, and implementing solutions.
  • Ensure quality data acquisition during clinical cases and follow-up, including recording procedure notes and feedback on techniques and tips for future training or procedural approaches.
  • Maintain knowledge of clinical sites and assess physician interests, experience, and capabilities to support clinical engagement and study execution.
  • Support clinical cases in alignment with training requirements, Instructions for Use (IFU), and study protocols.
  • Train and mentor clinical staff on technical procedures, device operation, catheterization lab knowledge, and procedural knowledge.
  • Support the development and improvement of study training materials and procedural resources, including trial tip cards, worksheets, and data collection tools.
  • Conduct device and procedural training during onsite visits, investigator meetings, and other clinical engagements.
  • Provide field-based clinical case support throughout the clinical trial and transition to clinical sales support upon commercialization; communicate site and case experiences, observations, and challenges to management and cross-functional teams.
  • Maintain accurate investigational device accountability at clinical sites and in Kardion FCE records; support sites with returned products and product complaints as needed.
  • Coordinate with the FCE Manager on product ordering, inventory management, and case supplies; support RMA and site billing processes for product tracking and accountability.
  • Collect and communicate clinical site feedback on product performance and identify opportunities for engineering improvements, product enhancements, and design modifications.
  • Develop and maintain expertise in investigational and commercially available products; serve as a technical and clinical resource for device operation and in-case troubleshooting, and escalate issues to Kardion promptly.
  • Comply with company travel and expense policies and submit expense reports accurately and on time.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Paid time off
  • Variable compensation

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