Clinical Director Jobs

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Director of Clinical Services

NYC Criminal Justice Agency•New York, NY
•Hybrid

About The Position

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. CJA works to reduce jail overcrowding and unnecessary detention in New York City. The Queens Supervised Release Program (QSRP) operates in Queens Criminal Court and serves individuals of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention but are at risk of failing to appear in court if released on recognizance. It provides pretrial supervision and voluntary referrals for social services, including job training, employment, drug treatment, and mental health counseling. Participants remain in the community and are required to maintain face-to-face and/or telephone contact with a case manager, attend all court appearances, and avoid re-arrest. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared databases. These systems support descriptive and evaluative research on arrestee characteristics, case processing and court outcomes, as well as on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week within the 5 boroughs of NYC, employing over 325 employees, citywide.

Requirements

  • Licensed Clinical Social Worker (LCSW), or Licensed Mental Health Counselor (LMHC)
  • Minimum of 7 years of experience managing the delivery of clinical services, supervising clinical professionals, and overseeing program outcomes and performance measures for the delivery of clinical services
  • 1 year experience at the Associate Director or CJA equivalent level

Nice To Haves

  • Demonstrated ability to lead multidisciplinary teams
  • Work with peer support professionals, leveraging professionals and leveraging peer support competencies and the unique contributions of lived experience within integrated service delivery models.
  • Administer, score and interpret standardized clinical assessments to guide applied counseling interventions.
  • Improve operational or programmatic efficiency or effectiveness
  • Plan and manage projects and budgets
  • Attract, retain and develop a multi-disciplinary team of licensed professionals
  • Work with, collaborate with and support individuals within the highly regulated and complex environment of the criminal legal system.

Responsibilities

  • Guide and shape the evolution of the clinical services unit, overseeing the delivery of all services
  • Identify opportunities for improvement and expansion in clinical services; oversee the implementation of all clinical services programs including strategy, execution and impact measurement
  • Ensure the integration and alignment of the clinical services strategy with the organization’s strategy
  • Ensure the delivery of professional clinical support services that can be fully integrated into the service model, utilizing established CBT competencies to enhance client engagement, recovery-oriented care, and continuity of support.
  • Collaborate closely with the Director of Clinical and Peer Services at Kew Gardens, and the Director of Court Operations and Program Administration to ensure alignment of strategic goals, coordinate service delivery across sites and ensure consistency across sites and programs (traditional and ICM)
  • Manage the launch and implementation of program improvements and pilot programs intended to better processes and enhance service delivery
  • Align work goals, objectives and resources with the program's model, strategies, and longer-term goals
  • Ensure program compliance with all regulations, code of ethics, and agency training requirements for staff
  • Oversee all personnel in the clinical services units; build, coach and mentor a high-performing team of 4-5 direct reports from two interdisciplinary teams.
  • Define clear metrics for success and identify opportunities for professional growth
  • Promote collaboration and synergy within supervised release, which includes the peer services and clinical services units
  • Serve as one of the main liaisons and external representatives of CJA’s clinical services unit
  • Engage with external stakeholders (courts, attorneys community members) to identify opportunities for collaboration and expansion of services
  • Actively support the advancement of DEIB cultural competence, racial, gender and social equity in all clinical programs, practices, and services

Benefits

  • 85% employer-paid medical insurance and 100% employer-paid coverage for other core group health benefits
  • An education reimbursement of up to $300 per semester or quarter after 1 year of employment
  • 5% employer match on 403(b) contributions after 1 year of employment
  • Transportation benefits
  • A flexible work schedule of 3 days in-office and 2 days remote
  • health, dental and vision insurance
  • a comprehensive mental health, and wellness, Employee Assistance Program (EAP) plan
  • four weeks’ vacation
  • paid holidays
  • a retirement plan with employer matching contributions
  • varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development.

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