Director Clinical Services Home Health Hospice

CommonSpirit Health

10d

About The Position

CommonSpirit Health at Home is part of a health care network focused on providing patient care at home. The Director, Clinical Services plans, directs, coordinates, supervises, evaluates, and provides clinical services for home health and hospice at the assigned facility location. The role supports the organization’s mission, values, strategic goals, and customer service standards while ensuring ethical conduct and compliance. The director oversees quality patient care and clinical records, ensuring individualized plans of care and documentation are accurate, complete, timely, and compliant with regulatory, operational, and financial requirements. The role monitors clinical outcomes and performance measures, implements improvement plans, maintains current HCHB clinical workflows, and supports staff competency, productivity, development, and morale. The director also participates in branch planning, advisory group meetings, budget and financial analysis, and sales support as needed. The director may serve as Administrator of Record with the State Regulatory agency.

Requirements

Current RN license in good standing.
Current CPR or BLS certification.
Three years of management experience.
Two years of home care and hospice experience.

Nice To Haves

BSN preferred.
One year of hospital nursing experience preferred.

Responsibilities

Champion CHI Health at Home and CommonSpirit Health’s mission, values, strategic goals, and customer service standards.
Uphold the Corporate Compliance Program and provide prompt, professional assistance to office and clinical staff.
Direct the accurate, complete, timely, and compliant delivery of quality patient care and services, including appropriate individualized plans of care.
Ensure clinical records meet regulatory, operational, and financial requirements for accuracy, completeness, and timeliness.
Ensure HCHB clinical workflows for the Director of Clinical Services and Manager of Clinical Services are completed and current by the end of each business day.
Monitor clinical outcomes using SHP and company data, and develop and implement continuous-improvement plans.
Monitor clinical performance measures, including productivity, documentation completion, and patient care management, and take action based on results.
Develop clinical employees’ knowledge and appropriate completion of OASIS, physician orders, and other clinical documentation tools.
Communicate regulatory, operational, and financial information accurately, completely, and promptly to clinical and applicable office associates.
Set high performance expectations and support direct reports through goal alignment, coaching, mentoring, and performance feedback.
Maintain appropriate staffing levels, promote staff competency, and monitor nursing, intake, and dietitian productivity.
Provide education and training that supports career goals and organizational objectives, and promote associate morale, team spirit, belonging, and recognition.
Participate in branch activities, including strategic planning, Professional Advisory Group meetings, budget development, and financial performance analysis; provide sales support when needed.
May serve as Administrator of Record with the State Regulatory agency.