Home Health Director of Clinical Services

BEACON HOME HEALTH•Mount Juliet, TN

About The Position

The Director of Clinical Services (DCS) is responsible for the overall direction of home health clinical services. The DCS establishes, implements, and evaluates goals and objectives for home health services that promote high standards of quality and contribute to the agency’s success and philosophy. The role oversees direct and indirect patient services, clinical staff, care planning, records, supplies, training, quality, and regulatory compliance. The DCS may act as Executive Director/Administrator in that person’s absence and performs other duties assigned by the Executive Director/Administrator.

Requirements

Current licensure in the state of practice as a Registered Nurse, Physician, Physical Therapist, Occupational Therapist, Speech-Language Pathologist, or Social Worker.
Current CPR certification.
Current driver’s license and vehicle insurance, with access to a dependable vehicle or public transportation.
Ability to use office equipment, including a computer, tablet, and phone.
Reasonable ability to stand, walk, sit, use hands to finger, handle and feel, reach, balance, see, talk, hear, and drive; capable of lifting over 20 pounds.
Ability to travel to client, resident, or patient locations or other work sites, often by car or public transportation.
Ability to supervise and direct professional administrative personnel.
Knowledge of business management principles and state and federal healthcare regulations.
Ability to work independently and collaboratively as part of an interdisciplinary team.

Nice To Haves

At least three years of supervisory and/or management experience in a home health or related healthcare setting is preferred.
Excellent time management and problem-solving skills.
Outstanding verbal and written communication skills.
Ability to communicate with tact and empathy with customers and community members.
Self-motivated and able to work independently while collaborating with an interdisciplinary team.

Responsibilities

Ensure agency compliance with applicable state and federal home health laws and regulations.
Coordinate and oversee direct and indirect patient services provided by clinical agency personnel; ensure a Clinical Manager/Supervisor is available during all operating hours.
Assure development, implementation, and updating of individualized plans of care, coordinating with involved physicians and integrating their orders, including medication orders.
Guide and counsel coordinators and clinical supervisors to improve home health care services.
Assist in managing and leading clinical teams and support clinical personnel with assessment, planning, implementation, and evaluation of patient and family/caregiver care as indicated.
Assist the Executive Director/Administrator with preparation and administration of the agency budget.
Interpret operational indicators to identify census and volume changes that could affect staffing, revenue, or expenses.
Evaluate clinical supervisory staff and assist clinical supervisors in developing skills for evaluating clinician performance.
Hire, evaluate, and terminate agency personnel; conduct clinician performance evaluations annually or more frequently when indicated.
Oversee patient clinical records, statistics, reports, and records used to evaluate and report agency activities; ensure records are maintained in compliance with applicable laws.
Maintain adequate and appropriate inventory, supplies, and equipment for patient services.
Develop, implement, and evaluate orientation for new personnel, and conduct or delegate orientation.
Plan and implement in-service and continuing education programs to address personnel training needs.
Assist with agency performance evaluation through performance improvement, productivity, quarterly, and annual reviews.
Assure quality and safe delivery of home health services.
Assist in developing agency goals and develop, recommend, and administer agency policies and procedures.
Ensure compliance with local, state, and federal laws concerning personnel licensure and certification.
Keep informed about changes in nursing and home health care and share relevant information with agency personnel.
Promote home health referrals in the health care community.
Act as Executive Director/Administrator and exercise that role’s authority in the Executive Director/Administrator’s absence.
Perform other duties as assigned by the Executive Director/Administrator.