Director of Clinical Services $5k Sign On Bonus

Acadia • Germantown, TN

3d • Onsite

About The Position

The Director of Clinical Services provides leadership and clinical oversight to ensure clinical excellence and patient-centered care at a behavioral health hospital. The role designs, implements, and sustains evidence-based treatment programs, including CBT and DBT, to support measurable outcomes, regulatory compliance, and recovery across the continuum of care. The Director promotes evidence-based practice, staff competency, fidelity to proven models, accountability, innovation, and continuous improvement, working with interdisciplinary teams and leaders to align services with the hospital’s mission and goals.

The Director leads clinical teams and operations, supervises and develops staff, manages program implementation and evaluation, ensures quality and regulatory compliance, and collaborates with hospital leadership and external partners. The position may maintain a limited caseload, provide onsite coverage for other programs, and participate in an on-call rotation. It is onsite in Memphis, Tennessee. An independently licensed clinician with an MSW is required.

Requirements

• A license-bearing master's or doctorate degree in behavioral or mental health, such as an MSW, master's degree in marriage and family therapy or professional counseling, PhD in Clinical, Counseling, or Educational Psychology, or PsyD.
• An MSW is required.
• Independent clinical licensure is required.
• At least 4 years of experience working with the facility’s clinical population.
• At least 2 years of supervisory experience.
• Familiarity with regulatory standards such as Joint Commission, CMS, and CARF, and experience ensuring compliance.
• Strong leadership, collaboration, and communication skills with audiences ranging from frontline clinical staff to facility leadership.

Responsibilities

• Provide strategic direction to clinical teams, including therapists, social workers, and other staff.
• Oversee day-to-day clinical operations, including budget management, marketing and strategic plans, and independent clinical decision-making for programs.
• Promote accountability, continuous improvement, patient-centered care, efficiency, and collaboration between departments.
• Serve on the facility leadership team and make clinical decisions that support quality care and organizational goals.
• Provide direction, clinical consultation, case-planning oversight, and care-coordination oversight to staff.
• Direct crisis intervention efforts and intervene as required.
• Supervise, mentor, and support clinical staff, including providing clinical supervision and promoting professional growth and competency.
• Ensure clinical staff are trained in and consistently implement evidence-based practices, assessments, measurement-based care, and evidence-based interventions.
• Monitor fidelity of clinical programming and groups, provide training when practice drift occurs, and manage staff hiring, development, training, and performance.
• Review caseloads regularly to optimize service utilization and ensure staff certifications and regulatory requirements are current.
• Develop and implement clinical programs based on evidence-based models such as CBT and DBT, and integrate evidence-based practices into treatment plans.
• Evaluate performance metrics, including service delivery, patient-reported outcomes, satisfaction, length of stay, treatment completion, and discharge effectiveness.
• Conduct clinical audits to assess documentation, fidelity to care models, and appropriateness of levels of care.
• Promote best practices in suicide risk assessment, safety planning, and risk mitigation.
• Support continuity of care by partnering with outpatient facilities to develop step-down processes and oversee other programs or levels of care as needed.
• Ensure compliance with federal, state, and local regulations and accrediting-body requirements, including Joint Commission, CMS, CARF, and state licensing boards.
• Monitor clinical performance metrics, implement corrective actions, oversee documentation and reporting, and ensure safety and infection-control requirements are met.
• Align clinical services with facility-wide initiatives and values, and serve as a liaison among clinical staff, administration, and external partners.
• Engage community organizations and healthcare providers to enhance patient access to services.
• Maintain a limited caseload when necessary, provide onsite coverage for other programs, develop operating policies, and ensure alignment with regulatory requirements and standards of care.
• Prioritize patient safety and help resolve complaints when patient needs are unmet.
• Participate in the facility-required on-call rotation.
• Support business development, participate in community and educational events, and collaborate with referral sources to build and maintain relationships.
• Communicate effectively with patients, families, guests, and healthcare team members; maintain confidentiality and constructive working relationships.
• Maintain regular and predictable attendance and perform other assigned functions and tasks.

Benefits

• Relocation assistance
• Professional growth and career pathing
• Executive mentorship and corporate clinical support
• Competitive salary and bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off, including vacation, holidays, extended sick leave, and mental health days
• Training and support
• Professional development and continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Director