Clinic Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Two to three years of office experience.
• Proficiency with the Office Suite.
• Knowledge of office operations, standards, and procedures, including filing, copying, scanning, printing, and faxing.
• Ability to use a phone system, manage non-routine phone calls, and resolve routine issues as appropriate.
• Ability to communicate effectively in writing and verbally, tailored to the audience and situation.
• Ability to understand work-related written materials and compose or edit emails, memos, and letters.
• Ability to take complete and accurate messages.
• Ability to manage one's own time and the time of others.
• Strong organization and time-management skills, including managing multiple tasks, following established protocols, and working within systems.

Nice To Haves

• Certified Medical Administrative Assistant (CMAA) credential from a listed issuer.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, respond to routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records or LMR.
• Request patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, and other materials as directed.
• Accept co-payments when required.
• Handle, screen, or take messages concerning prior authorizations, provider questions, prescription refills, and test results.
• Act as a super user for scheduling, registration, and billing systems and assist with training others in these areas.
• Perform more complex or specialized functions, such as surgical scheduling or schedule changes and blocking, when required at an advanced competency level.

Benefits

• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs supporting professional growth.